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Capture Your Moment
Participant
August 7, 2021
Question

Font encoding error

  • August 7, 2021
  • 1 reply
  • 1251 views

I re-designed an existing PDF and changed all the text boxes to form text fields. Upon opening the file I received the following error: "The font 'Helvetica,BoldItalic" contains an invalid encoding. Some characters may not display". I checked all the form text fields and none have this font and I don't see any problems. Hope you can offer advise to correct. Thanks, Teandra

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1 reply

Brad @ Roaring Mouse
Community Expert
Community Expert
August 7, 2021

Check out this old thread and see if the solution offered near the end help you in anyway:

https://community.adobe.com/t5/acrobat/removed-font-still-get-error-message/m-p/8916706