Removed Font, Still Get Error Message

Acrobat Pro DC

I got rid of the "invalid encoding" font error another way:

1. Open page thumbnails (pages icon at top left)
2. Right click "Extract Pages…"
3. Check "Extract pages as separate files"

The new file didn't have the error. I hope this helps someone else!

Hi!

I had all these problems, I tried opening it in Preview instead, saving as a PDF from there..Once I opened it in acrobat I no longer got the error message!

I'm having the same problem, except for with a different font (Noteworthy-light) that I am not using in my form. I tried to use it at one point but it gave me an error so I switched to a different font. I can't get rid of this error though. I have tried creating a new blank pdf and copying all of the fields over, but the error showed up as soon as I did. There are 100+ fields, so to do them one at a time is not very efficient. Has anybody found a solution that works yet?

I also tried going to the properties of the form but the problem font does not show up in the list.

I did a web search and found a script that Max Wyss wrote that will generate a list of the fields on a form, and the fonts used on those fields. To run it, you open the Acrobat javascript debugger, replace the default code that is in the console window with the code below, then highlight all of the code you just pasted, and press Enter on the numeric keypad (or type Ctrl+Return on the regular keyboard). It will then return a list of the fields on your form, and the fonts that are used on those fields like this:

the field SetDate2 uses Helvetica

the field SetDate3 uses Helvetica

the field Submit uses ArialNarrow,Bold

for (var i = 0 ; i < this.numFields ; i++) {
var mf = this.getNthFieldName(i) ;
try{
console.println("the field " + mf + " uses " + this.getField(mf).textFont) ;
} catch (e) {
console.prinln("the field " + mf + " has no text font")
}
}