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StevieWonder787
Participant
July 2, 2020
해결됨

Highlight bar gives me a HUGE elliptical area when I'm just trying to highlight a word or two

  • July 2, 2020
  • 3 답변들
  • 56830 조회

Ok, I have Adobe Acrobat Pro DC. I'm trying to highlight a short sentence or even just a word in a PDF. When I take the cursor over what I want to highlight, I get this oval shape, covering like 10 lines. It's HUGE. How can I make it highlight just the one area on the file? And sometimes it becomes a combo of shapes and sizes

How do I fix this? Where do I go to change the height of this thing and make it just cover the selected text? 

      최고의 답변: Greg Scher

      I have seen this issue when using Chrome.

      Try a other browser.


      Bernd:

       

      I found the fix for it by selecting the "Save as PDF" in the print dialog box instead of using any other Adobe PDF options that may appear. That corrected the issue. I have attached a screenshot for you to see what my options were.

       

      Greg

       

       

       

       

      3 답변

      S
      stacy_0088
      Participant
      November 22, 2022

      The work around of "Save to PDF" works to solve the problem with the highlight area craziness, but then it doesn't open up automatically. Is there any update for a resolution to this issue? 

        Greg Scher
        Greg Scher
        Inspiring
        November 22, 2022

        Not to my knowledge. Adobe is basically directing people to the workaround that I came up with instead of fixing the issue with their code.

          Greg Scher
          Greg Scher
          Inspiring
          October 8, 2022

          StevieWonder: There is an anomaly in the Acrobat software. Adobe knows about it and has yet to correct the problem for almost 3-years-into the problem. The fix is a simple one and has been posted by me at least once, probably twice, higher up in this thread. When you want a document from the internet or email, simply select the print option, and then under the printer type, select "Save as PDF." See the attached image

           

          Congratulations. You have now performed a workaround for your problem.

           

          Greg Scher

            Amal.
            Community Manager
            Amal.Community Manager
            Community Manager
            July 2, 2020

            Hi StevieWonder

             

            We are sorry for the trouble. As described the highlight tool cursor changes to oval shape covering like 10 lines.

             

            Is this a scanned PDF document without any real text? If yes, you can use Acrobat to recognize text in previously scanned documents that have already been converted to PDF. Optical character recognition (OCR) software enables you to search, correct, and copy the text in a scanned PDF.

             

            Please run the 'Scan and OCR' tool and try to recognize text in the PDF. Go to Tools > Sacn and OCR > Recognize Text > In this file and then try to highlight the text using the Comment Tool.

             

            For more information please refer to the steps provided in the help article https://helpx.adobe.com/in/acrobat/using/scan-documents-pdf.html#recognize_text_in_scanned_documents

             

             

            Let us know how it goes.

             

            Regards

            Amal

              Greg Scher
              Greg Scher
              Inspiring
              August 1, 2022

              Amal:

               

              I also wanted to add that the link you provided for the OP to use does nothing to correct the situation that either he or I are reporting. Please help, or at a bare minimum, escalate this issue to an upper-level tech to look into.

               

              Thank you.

              Greg Scher

                Amal.
                Community Manager
                Amal.Community Manager
                Community Manager
                August 2, 2022

                Hi Greg

                 

                Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

                Also, make sure you have the recent version of the Acrobat 2020 installed. Go to Help > Check for updates and reboot the computer once.

                 

                Please share the PDF file in question so that we can check it at our end.

                 

                Regards

                Amal

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