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74

How can Turn off the 'AI Assistant'?

New Here ,
Jul 16, 2024 Jul 16, 2024

How can I get rid of the horrible 'AI Assisitant' ? I hate, hate, hate, hate eeverything about it. I hate the popups that constantly get in my way every time I open a new PDF, I hate the way it dramatically slows down the application every time I want to just search for something, and I hate that way that it doesn't work at all or provide any value of any form. I just want it gone and never, ever, ever, ever, under any circumstances want it to be there getting in the way of every simple thing I want to do.  Please, please, please, please: how can I make it just go away? I just want to open and look at a PDF for heavens sake, I don't need any of this AI nonsense.

-Ed May

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Al Assistant , PDF
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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 15, 2024 Aug 15, 2024

Hi @Edwin38637954oaar,

You can follow the suggestions from this help page: https://helpx.adobe.com/acrobat/using/disable-generative-ai.html  

This can be done from the App Preferences:

  • Launch Acrobat.
  • Hamburger Icon(New Acrobat) or Edit > Preferences
  • Generative Ai
  • Uncheck - "Enable generate AI feature in Acrobat"
  • Click Ok. 
  • Re-launch Acrobat. 

 

Let us know if you have further questions. 


~Tariq

 

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replies 131 Replies 131
Community Beginner ,
Sep 02, 2025 Sep 02, 2025

Turn this annoying "feature" off Adobe. I have STRONG NEGATIVE FEELINGS towards you right now.

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New Here ,
Sep 11, 2025 Sep 11, 2025

I am still really confused , I have the old display, I did not change anything and every time im looking at a picture an AI window pops up and for what im doing it is uselss , it says it is a metal object with yelow paint ... even still it is a waste of time that it does it at all cause i dont want it there, i cannot shut if off , i do not have a generative AI option in my preferences, and anything I look at isnt helping get rid of this , for the record I should be able to opt into changes made by software not have to manually remove them , none of this discussion has addressed by problem.  All I want is it gone how can i do that?

 

 

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Adobe Employee ,
Sep 12, 2025 Sep 12, 2025

Hi @MARCY_4690,

 

Hope you are doing well. Sorry for the trouble with using Acrobat.

 

You might want to try switching to the Old UI and check if it works.

To do so, go to Menu > Disable New Acrobat > Restart. 

 

Let us know how it goes.


Regards,
Souvik.

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Community Beginner ,
Sep 12, 2025 Sep 12, 2025

Why should we have to switch to the OLD Adobe.  I like some of the new features and the display as well.  I just want the AI crap GONE! GONE, GONE!!!!!

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Community Expert ,
Sep 12, 2025 Sep 12, 2025

>> Look forward to my subscription expiring so I can junk the whole suite and just get the cheapo version of acrobat. 

 

I don't speak for Adobe, but based on your rude and borderline racist comments on this and other posts, all I can say is "don't let the door hit you on the way out". 

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Explorer ,
Sep 12, 2025 Sep 12, 2025

Whilie I don't like his rude and borderline racist way of saying it, I do have to agree that Adobe is forcing AI on us if we want to get any more advancements in other tools which is sad.

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Community Expert ,
Sep 12, 2025 Sep 12, 2025
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Not disagreeing. But there are proper ways to express one's frustration and dissatifaction without rule/racist responses. I'm sure those type of responses will certainly make Adobe make the changes being asked for. 

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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