How do I change the list of reasons provided when placing a digital signature?

[CyBri2000]

When I place a digital signature on a document, I include a reason. There is a dropdown menu with a set of default reasons provided by Adobe ("I am the author of this document", "I have reviewed this document", etc) and the set of all the custom reasons I have written in all of my previous digital signatures. I would like to remove items from this list that are no longer useful. How do I modify or delete the custom reason codes in this dropdown menu?

[sb116]

Hi CyBri2000,

Apologies for the delayed response.

Please confirm the workflow you are following to help me understand the issue better.

Also please share a screenshot of the dropdown menu you are referring to.

Thanks,

Supriya

[karengene]

I have the same question. Here is screenshot:

[sb116]

Hi Karengene,  CyBri2000,

There has now been a change in the design interface and so the option you are referring to is no longer available.

Also, please confirm if you are using certificate for signature.

Thanks,

Supriya

[Crystal22857927kt3h]

Well how do we get that option back? Do we use an older version to be able to custom the reason? None of these reasons apply to me but I would like a reason to be present.

[rdhoore108]

At present, the only workaround is by modifying the registry, at least in Windows. I described it below on March 19, 2020.

[Crystal22857927kt3h]

Yes I saw it after I posted this question and it worked! Thank you I appreciate your help.

[karengene]

Yes, we are using the certificate for signature. The version used for signing is Adobe Acrobat X.

[sb116]

Acrobat X is no longer supported, please try using Adobe Reader DC and see if you are getting the option you mentioned.

Thanks,

Supriya

[karengene]

I tested it using Reader DC. When signing, I typed in my own reason and signed the document. I then opened a new document and signed it. The reason I created in the first document was still in the drop down list in the new document.

[CyBri2000]

Supriya,

I just wanted to confirm that the behavior described by karengene matches the behavior I was describing in the original post. Note that the reasons are not there by default by can be enabled in the signature settings.

Thanks,

Brian

[rdhoore108]

You need to close Acrobat Reader DC, then open regedit and navigate to: 

HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\Security\cPubSec\cReasons

If you are not used to editing the registry, you will have to find some beginners tutorial first, I'm afraid. Whatever you do, be VERY careful because whatever you do takes effect immediately, and there is no "undo"!!

Anyhow, once you know what you are doing, it's easy to edit, remove or add items there. If you remove the whole cReasons subkey, Acrobat Reader DC will create its default set of reasons in the current language (if you have the MUI version). They will stay there, even when you later change language, but you can edit them en have different reasons in different languages.

I hope this helps someone who finds this post in Google, looking for an answer just like I did.

[awhitton]

Massive help, thanks!

[RichardP_JM]

Thank You!!

There should be a way to select "BEST REPSONSE"

[raquels61157235]

I realise this conversation started in 2016 and the situation was the same in 2020 i.e. reasons already showing in the drop down list cannot be easily deleted regardeless of whether they were invented by Adobe or created by the user. I'm no expert, but it has to be super simple and please, Adobe, do something to allow users to delete "reasons" that don't make any sense anymore. Signatures with a digital certificate are now much more popular and the list of reasons can easily get too long to be useful. I think I'm right to believe Adobe wants people to continue to use Adobe's digital signature feature. So, why complicate the user's life? To convince them to use another tool?