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CyBri2000
Participant
November 3, 2016
Question

How do I change the list of reasons provided when placing a digital signature?

  • November 3, 2016
  • 4 replies
  • 12435 views

When I place a digital signature on a document, I include a reason. There is a dropdown menu with a set of default reasons provided by Adobe ("I am the author of this document", "I have reviewed this document", etc) and the set of all the custom reasons I have written in all of my previous digital signatures. I would like to remove items from this list that are no longer useful. How do I modify or delete the custom reason codes in this dropdown menu?

This topic has been closed for replies.

4 replies

C
CyBri2000Author
Participant
November 11, 2016

Supriya,

I just wanted to confirm that the behavior described by karengene matches the behavior I was describing in the original post. Note that the reasons are not there by default by can be enabled in the signature settings.

Thanks,


Brian

R
rdhoore108
Participant
March 19, 2020

You need to close Acrobat Reader DC, then open regedit and navigate to: 

 

HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\Security\cPubSec\cReasons

 

If you are not used to editing the registry, you will have to find some beginners tutorial first, I'm afraid. Whatever you do, be VERY careful because whatever you do takes effect immediately, and there is no "undo"!!


Anyhow, once you know what you are doing, it's easy to edit, remove or add items there. If you remove the whole cReasons subkey, Acrobat Reader DC will create its default set of reasons in the current language (if you have the MUI version). They will stay there, even when you later change language, but you can edit them en have different reasons in different languages.

I hope this helps someone who finds this post in Google, looking for an answer just like I did.

    A
    awhitton
    Participant
    July 8, 2020

    Massive help, thanks!

    K
    karengene
    Participant
    November 10, 2016

    I tested it using Reader DC. When signing, I typed in my own reason and signed the document. I then opened a new document and signed it. The reason I created in the first document was still in the drop down list in the new document.

      K
      karengene
      Participant
      November 10, 2016

      Yes, we are using the certificate for signature. The version used for signing is Adobe Acrobat X.

      S
      Community Manager
      sb116Community Manager
      Community Manager
      November 10, 2016

      Acrobat X is no longer supported, please try using Adobe Reader DC and see if you are getting the option you mentioned.

      Thanks,

      Supriya

      S
      Community Manager
      sb116Community Manager
      Community Manager
      November 9, 2016

      Hi CyBri2000,

      Apologies for the delayed response.

      Please confirm the workflow you are following to help me understand the issue better.

      Also please share a screenshot of the dropdown menu you are referring to.

      Thanks,

      Supriya

      K
      karengene
      Participant
      November 10, 2016

      I have the same question. Here is screenshot:

        C
        Crystal22857927kt3h
        Participating Frequently
        October 9, 2022

        Hi Karengene,  CyBri2000,

        There has now been a change in the design interface and so the option you are referring to is no longer available.

        Also, please confirm if you are using certificate for signature.

        Thanks,

        Supriya


        Well how do we get that option back? Do we use an older version to be able to custom the reason? None of these reasons apply to me but I would like a reason to be present.

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