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K
KazuTa
Inspiring
April 13, 2021
Answered

How do I delete all existing digital signatures in Adobe Acrobat?

  • April 13, 2021
  • 2 replies
  • 83287 views

I'm on a work computer that's been used by other people. I often work short duration jobs on work computers. I'm signed into Creative Cloud using my personal account. When I opened a .PDF in Acrobat and attempted to use the "Sign yourself" option, I saw that digital signatures of previous users also showed up.

When the job is over, how do I delete my signatures from Acrobat so that future users of this work computer don't have access to it?

Correct answer Sarah362292383uyq

I was having the same issue not being able to remove the stored signature. The only option showing was an X and that wasn't responsive when pressed. To resolve the issue and edit the signature I opened the web based Adobe Acrobat Pro instead of the desktop app and I was able to edit/remove the signature there. 

2 replies

S
Sarah362292383uyqCorrect answer
New Participant
March 21, 2024

I was having the same issue not being able to remove the stored signature. The only option showing was an X and that wasn't responsive when pressed. To resolve the issue and edit the signature I opened the web based Adobe Acrobat Pro instead of the desktop app and I was able to edit/remove the signature there. 

    A
    almantas_0125
    New Participant
    January 8, 2025

    Hi, that is not a solution, it's just a workaround. x in Desktop version should be functional. Adobe has to fix this.

      I
      Ironwolf_26
      New Participant
      August 14, 2025

      I HAVE THE ANSWER !

      This has been driving me nuts all after noon, and Adobes "un-install the application" is not a fix !

      I work on shared computers and its highly frustrating when others have left their signatures cluttering up the place.

       

      So the simple fix where trying to use the - button to remove the signature doesn’t work is:

      Add the initials, select draw it yourself, draw something, ok this.

      Then on the straightaway on the signatures and initials panel click the - button on initials first then the signature.

       

      The - button doesn’t appear to work unless there is a signature AND initials.

      Amal.
      Community Manager
      Amal.Community Manager
      Community Manager
      April 13, 2021

      Hi Kazu

       

      Hope you are doing well and sorry for the trouble. As described you want to delete the signatures in the Fill and Sign  > Sign Yourself tool after using it.

       

      Please try the steps below and see if that works for you.

      1. Open the PDF

      2. Go to Fill and Sign > Sign Yourself

      3. Next to the signature click on the minus sign (-) to remove the clear the signature

       

      Additional Information:

       

      You can clear/remove a Digital Signature if you are the signer, that is if the digital ID with which you did the signing is available to Acrobat.

       

      If you have forgotten the digital ID password you can detach it. Please navigate to Edit -> Preferences (Win), or Acrobat -> Preferences (Mac), then select Signatures -> Identities & Trusted Certificates -> More, Click on Digital ID Files, select the one you want to Remove and click Remove ID. After that, you can delete the .pfx file.

       

      Note: You can only remove your Digital IDs. There is no such option to remove Digital IDs of other users from a PDF using Acrobat/Reader.

      To know more about Digital IDs, you can refer to help article Digital IDs in Acrobat

       

      Hope this information will help.

       

      Regards

      Amal

      K
      KazuTaAuthor
      Inspiring
      April 13, 2021

      Is my signature stored in Acrobat so that, after this job is over for me
      and someone else uses this work computer, will they have access to my
      signature? When I clicked Fill and Sign, signatures from previous users
      popped up.

      [P.I Removed By Moderator]

      N
      Nina318140321er7
      New Participant
      August 22, 2023

      Hi Shannon

       

      Sorry for the delay in response. Please try to reset the Acrobat preferences to default as described in the help page  https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and reboot the computer once and then try to remove the signature by clicking on the minus (-) sign in the fill and sign tool and check.

       

      Regards

      Amal


      hi Amal,

      I face the same problem with shannon,and I reset the plist, still not working, please suggest.

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