How to Disable Cloud Storage

New Here ,
Nov 17, 2021 Nov 17, 2021

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Why are we not given a simple fix to Adobe Cloud storage that we can opt in or opt out?  With all the money your company is making with subscription services your company should have the funds to make this easier for the rest of us to do and you forget why you are in business to meet your consumers needs.

 

I do not want my files stored remotely.  I have my own backups for my work.  I had stopped using Adobe years ago and the only reason I am a subscriber is for my higher-educational purposes only.  So now it is more ardous to delete files that I no longer need after completion of my courses.

 

It was a sad day when Adobe went to cloud applications from desktop apps. 

 

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correct answers 1 Correct answer

Community Expert , Nov 17, 2021 Nov 17, 2021

In the preferences of Acrobat disable the online storage.

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

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In the preferences of Acrobat disable the online storage.

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New Here ,
Nov 17, 2021 Nov 17, 2021

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If I do this will this affect other aspects of CC suite?  Such as disrupting fonts selected?  I just don't want my documents being stored on the cloud. 

 

Why is there not an "incorrect answer option" icon? 

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Community Beginner ,
Jan 04, 2022 Jan 04, 2022

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I, too, have spent unneccessary time trying to resolve OTHER issues using CC because my storage is full... I also do not want to store anything in Adobe cloud - I gave it a try last year and it was an awful experience and went back to google drive. I didn't realize it had continued to sync a folder on my desktop until these other CC features stopped working because of storage.

Waiting for an answer for this simple and reasonable request....

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Community Beginner ,
Dec 21, 2021 Dec 21, 2021

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Disabling online storage does not work!  It will automatically save any photo opened in Lightroom!

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Community Expert ,
Jan 04, 2022 Jan 04, 2022

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>>It will automatically save any photo opened in Lightroom

This is an Acrobat forum. There is a solution to this but you should post in the LR forum. 

David Creamer: Community Expert, Adobe Certified Instructor, and Adobe Certified Expert (since 1995)

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Community Expert ,
Jan 04, 2022 Jan 04, 2022

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I believe all aspects of Cloud storage are optional and dependent on user settings and workflow. 

David Creamer: Community Expert, Adobe Certified Instructor, and Adobe Certified Expert (since 1995)

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New Here ,
Mar 24, 2022 Mar 24, 2022

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Nonsense. I could not find a way to turn off cloud storage. If you know how to do it, please post instructions here.

 

Adobe Acrobat Pro DC hijacks your internet connection for cloud storage and is truly horrible I migrated from the desktop version to the DC version, and rue the day. Great tool, but poorly implemented. Bloated beyond need, and no longer user friendly - it is now in the user hostile category.

 

There should be an EASY WAY to disable Adobc DC cloud storage. I have all my documents on One Drive which backs up to the cloud automatically. I don't want to have to do it twice, and I want to be able to control what is stored.

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Community Expert ,
Mar 24, 2022 Mar 24, 2022

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There is a utility to adjust Acrobat's cloud settings. But since you determined my post was nonsense, perhaps you can tell me what research you have done to warrant that response. 

 

BTW, none of my documents get uploaded to the DC cloud unless I want them to.

David Creamer: Community Expert, Adobe Certified Instructor, and Adobe Certified Expert (since 1995)

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New Here ,
Mar 24, 2022 Mar 24, 2022

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OK. Then please tell me the utility to adjust cloud settings. You said "I believe all aspects of Cloud storage are optional and dependent on user settings and workflow." but you did not provide any details of how to do that.

 

I could not find anything iin the preferences of Acrobat DC. If that exists, please tell me how.

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Community Expert ,
Mar 24, 2022 Mar 24, 2022

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Look here:

Preferences.png

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New Here ,
Mar 24, 2022 Mar 24, 2022

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Thank you. That helps (but not obvious!)

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Community Expert ,
Mar 24, 2022 Mar 24, 2022

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And here...

image.png

Maybe here...

image.png

 

And check this out:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Wizard/index.html

 

It's amazing what a little nonsense will do...

 

David Creamer: Community Expert, Adobe Certified Instructor, and Adobe Certified Expert (since 1995)

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New Here ,
Mar 24, 2022 Mar 24, 2022

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Thanks, but

- I never share files

- "The Wizard streamlines the task of configuring (customizing) the installer prior to organization-wide deployment". I am a single user, am not doing organization wide deployment.

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Community Expert ,
Mar 24, 2022 Mar 24, 2022

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First off, my initial post was to someone else, not you. You responded with "nonsense" for some reason without having all the information.

 

Two people posted information about turning off Acrobat's online services. I know nothing of your work environment, so I posted whatever info I knew of. That doesn't invalidate my initial post. 

 

I've never have Acrobat or another other Adobe program save to the cloud unless I wanted it to. 

 

David Creamer: Community Expert, Adobe Certified Instructor, and Adobe Certified Expert (since 1995)

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New Here ,
Jun 18, 2022 Jun 18, 2022

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Mr Creamer, thank you for sharing this information. I'm setting up Adobe DC, and use iCloud for documents. I start from a default premis of if I don't use, make sure it's not avilable without effort! Saved me many times during late night work sessions, removing potential for "Oops" is my motto. Now if only I could edit a preference to look in my iCloud storage space by default, its all set. Adobe DC, good product and tough to configure for everyone, hence the "preferences" eh? 🙂

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New Here ,
Aug 16, 2022 Aug 16, 2022

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I have tried everything above. But the button to send to cloud storage is still there and still sends documents to the cloud if I accidently press it. This has caused me grief before. Is there a simple way to completely disable adobe cloud so it is not possible to send documents there, accidently or intentionally?

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New Here ,
Sep 25, 2022 Sep 25, 2022

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The link you provided is the OPPOSITE of helpful.

 

It's gibberish.  And it applies only to Windows Adobe.

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Community Expert ,
Sep 25, 2022 Sep 25, 2022

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Only Windows enterprise installation to be precise.

David Creamer: Community Expert, Adobe Certified Instructor, and Adobe Certified Expert (since 1995)

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New Here ,
Sep 25, 2022 Sep 25, 2022

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My my, aren't we arrogant.  If you HAD the solution, why not POST the solution, instead of reiterating your "beliefs" about things?

 

But you don't POST your solution until you berate a commenter?  I'm reporting you.  You need to rein in your ego, sir.

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Community Expert ,
Sep 25, 2022 Sep 25, 2022

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I responded to one commenter, but another person jumped in and labeled it "nonsense" out of the blue without all the facts. Sometimes I'm not in front of my computers to double-check the exact settings but I know they exist. Sometimes it is helpful just to know something can be done; then one can google it. Usually, I will try to post more details later when I'm back at my office unless it has been already posted. 

 

I noticed your account is new--welcome. Hopefully, I'll be able to post information that is more to your liking in the future.

 

David Creamer: Community Expert, Adobe Certified Instructor, and Adobe Certified Expert (since 1995)

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New Here ,
Sep 26, 2022 Sep 26, 2022

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Hi Mr Creamer. Is there a way to turn it off from Admin Console for our 200 users? We already have OneDrive and Dropbox and hard to manage files in multiple cloud locations especially for offboardings. Thanks.

 

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Community Expert ,
Sep 26, 2022 Sep 26, 2022

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It looks like it (I have never used the enterprise-level installer). 

I found this under the Online Features section of the manual (link previously posted in this discussion):

image.png

 

David Creamer: Community Expert, Adobe Certified Instructor, and Adobe Certified Expert (since 1995)

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New Here ,
May 10, 2022 May 10, 2022

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Is there a way to do this via the Admin Console for all users? I've been told possibly disabling the PDF services would work but can't find a concrete answer to that. 

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