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How to stop Adobe from automatically opening PDFs downloaded from Google Chrome??

New Here ,
Jun 21, 2024 Jun 21, 2024

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The newest update is trash.

 

Every time I download a PDF from Google Chrome, Adobe automatically opens the file the second it is finished downloading. 

In the updatede Adobe preferences, the item to uncheck "Open PDFs automatically in Reader when they are downloaded in Chrome browser" no longer exists anywhere.

I've confirmed it is not an issue with Chrome settings. It is definitely an issue with the new Adobe... 

 

Is there another way to stop Adobe from automatically opening?? 

 

 

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General troubleshooting , How to , PDF

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Adobe Employee ,
Jun 21, 2024 Jun 21, 2024

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Hi @Daisie23725027gimm 

 

Hope you are doing well.

 

Please go through the correct answer here https://community.adobe.com/t5/acrobat-reader-discussions/how-to-stop-adobe-acrobat-from-automatical... and see if that works for you.

 

Let us know how it goes.

 

~Amal

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New Here ,
Jun 24, 2024 Jun 24, 2024

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I just tried this... again... and no, it did not work. 

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Adobe Employee ,
Jun 24, 2024 Jun 24, 2024

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Hi there

 

Please check the steps shared in the correct answer marked here https://community.adobe.com/t5/acrobat-discussions/pdf-downloaded-from-chrome-automatically-opening-... and see if  that works for you.

 

~Amal

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New Here ,
Jul 01, 2024 Jul 01, 2024

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This did not correct it either. 

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Adobe Employee ,
Jul 02, 2024 Jul 02, 2024

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@Daisie23725027gimm  Can you confirm if you are on Adobe Acrobat or Adobe Acrobat Reader? Also if possible please share the email you are using to sign in if you are on Adobe Acrobat.

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New Here ,
Jul 03, 2024 Jul 03, 2024

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Adobe Acrobat Pro

Version 2024.002.20895

[Personal information removed by the moderator]

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Adobe Employee ,
Jul 04, 2024 Jul 04, 2024

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Hi Daisie23725027gimm,

 

Thank you for sharing the information.

Please check your inbox. We have shared some information in private messages. 

 

Thanks,

Meenakshi

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Adobe Employee ,
Jul 15, 2024 Jul 15, 2024

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Hi Daisie23725027gimm,

 

Thank you for your patience.

 

The issue has been resolved in the July update released today. Please try updating the application to the latest version. In Acrobat, go to Menu > Help > Check for updates.

For more information on the update, refer to the following page: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjuly2024.ht....

 

Let us know how it goes.

 

Thanks,

Meenakshi

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