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How to stop Adobe from automatically opening PDFs downloaded from Google Chrome??

New Here ,
Jun 21, 2024 Jun 21, 2024

The newest update is trash.

 

Every time I download a PDF from Google Chrome, Adobe automatically opens the file the second it is finished downloading. 

In the updatede Adobe preferences, the item to uncheck "Open PDFs automatically in Reader when they are downloaded in Chrome browser" no longer exists anywhere.

I've confirmed it is not an issue with Chrome settings. It is definitely an issue with the new Adobe... 

 

Is there another way to stop Adobe from automatically opening?? 

 

 

TOPICS
General troubleshooting , How to , PDF
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1 ACCEPTED SOLUTION
Adobe Employee ,
Jul 15, 2024 Jul 15, 2024

Hi Daisie23725027gimm,

 

Thank you for your patience.

 

The issue has been resolved in the July update released today. Please try updating the application to the latest version. In Acrobat, go to Menu > Help > Check for updates.

For more information on the update, refer to the following page: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjuly2024.ht....

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

View solution in original post

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Adobe Employee ,
Jun 21, 2024 Jun 21, 2024

Hi @Daisie23725027gimm 

 

Hope you are doing well.

 

Please go through the correct answer here https://community.adobe.com/t5/acrobat-reader-discussions/how-to-stop-adobe-acrobat-from-automatical... and see if that works for you.

 

Let us know how it goes.

 

~Amal

Regards
Amal
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New Here ,
Jun 24, 2024 Jun 24, 2024

I just tried this... again... and no, it did not work. 

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Adobe Employee ,
Jun 24, 2024 Jun 24, 2024

Hi there

 

Please check the steps shared in the correct answer marked here https://community.adobe.com/t5/acrobat-discussions/pdf-downloaded-from-chrome-automatically-opening-... and see if  that works for you.

 

~Amal

Regards
Amal
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New Here ,
Jul 01, 2024 Jul 01, 2024

This did not correct it either. 

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Adobe Employee ,
Jul 02, 2024 Jul 02, 2024

@Daisie23725027gimm  Can you confirm if you are on Adobe Acrobat or Adobe Acrobat Reader? Also if possible please share the email you are using to sign in if you are on Adobe Acrobat.

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New Here ,
Jul 03, 2024 Jul 03, 2024

Adobe Acrobat Pro

Version 2024.002.20895

[Personal information removed by the moderator]

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Adobe Employee ,
Jul 04, 2024 Jul 04, 2024

Hi Daisie23725027gimm,

 

Thank you for sharing the information.

Please check your inbox. We have shared some information in private messages. 

 

Thanks,

Meenakshi

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Adobe Employee ,
Jul 15, 2024 Jul 15, 2024

Hi Daisie23725027gimm,

 

Thank you for your patience.

 

The issue has been resolved in the July update released today. Please try updating the application to the latest version. In Acrobat, go to Menu > Help > Check for updates.

For more information on the update, refer to the following page: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjuly2024.ht....

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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New Here ,
Oct 25, 2024 Oct 25, 2024
LATEST

I have tried every single answer I can find on here and other sources and I still cannot stop files from automatically opening.  I had it fixed but we recently upgraded to Windows 11 at work so I do not know if that has something to do with the issue or not but I am going crazy with every single PDF opening no matter if I download it or print to PDF.  Please can someone provide an answer that works?

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