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deniso13773265
deniso13773265
Participant
October 10, 2017
해결됨

I have been subscribing £13.33 per month for ADOBE service and now you are telling me that my card is about to expire do you think that I do not know this?

  • October 10, 2017
  • 4 답변들
  • 651 조회

Here we go again!

I have been subscribing £13.33 (thirteen pounds and 33 pence) per month and you have informed that my card is about to expire...Don't you think that I know this?

이 주제는 답변이 닫혔습니다.
최고의 답변: AnandSri

Hi Deniso,

Please contact the support team on https://helpx.adobe.com/in/contact.html to make changes in the Billing or payment method.

Regards,

Anand Sri.

4 답변

AnandSri
Community Manager
AnandSriCommunity Manager답변
Community Manager
October 10, 2017

Hi Deniso,

Please contact the support team on https://helpx.adobe.com/in/contact.html to make changes in the Billing or payment method.

Regards,

Anand Sri.

AnandSri
Community Manager
AnandSriCommunity Manager
Community Manager
October 10, 2017

Hi Deniso,

As per the description above, you want to check whether your new card details are updated in the account for Acrobat Pro DC one year subscription, Is that correct?

the record shows that the new details are added and it will take 4 to 24 hrs to verify and update the details in your account.

You can also check the same on your account, log in  on Adobe.com>Manage account>Plans and Products>Manage Plans and can check the Billing details.

You may also refer to Manage your Creative Cloud membership  Link: https://helpx.adobe.com/in/creative-cloud/help/manage-cc-individual-membership.html

If you want, you can also contact the Adobe support team on https://helpx.adobe.com/in/contact.html

Hope this helps.

Regards,

Anand Sri.

    deniso13773265
    deniso13773265작성자
    Participant
    October 10, 2017

    I simply CANNOT AFFORD TO PAY FOR A FULL ANNUAL SUBSCRIPTION.

    I CAN ONLY AFFORD TO MAKE A MONTHLY SUBSCRIPTION -

    Denis O'Sullivan

    The information contained in this communication or any attachments may be confidential. Any unauthorised use may be unlawful. If you are not specifically named or the intended recipient, you must not use, copy, distribute, disclose or rely on this e-mail or any part of its contents. If you have received this e-mail in error please [Personal details removed by Moderator: Phone Number]

    T
    Test Screen Name
    Legend
    October 10, 2017

    We don't work for Adobe, so we aren't able to check your personal info. You can check your account details tomorrow from http://www.adobe.com which is probably a lot less trouble than actually getting hold of Adobe.

    T
    Test Screen Name
    Legend
    October 10, 2017

    What would you have it do instead of remind you?

    deniso13773265
    deniso13773265작성자
    Participant
    October 10, 2017

    I have submitted my debit card number to continue to subscribe £13.00 per month for ADOBE service has this now been accepted?

    Denis O'Sullivan

    [Personal details removed by Moderator: Phone Number]

    The information contained in this communication or any attachments may be confidential. Any unauthorised use may be unlawful. If you are not specifically named or the intended recipient, you must not use, copy, distribute, disclose or rely on this e-mail or any part of its contents. If you have received this e-mail in error please inform me on [Personal details removed by Moderator: Phone Number]

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