I want to revert to a previous version of Acrobat Pro.. how??

[John24077765nr5u]

Version 2023.003.20201 is absolutely terrible!! Who decided to change the UX and UI of this app? It was perfectly fine. Now it's unusable. How does one go back a version? I should have turned off my auto-updates. This is a very dissapointing update in every possible way. Would love some info on my request. Thank you.

[Test Screen Name · Accepted solution]

Or, you can choose DISABLE NEW ACROBAT. https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html

[Abambo]

i couldnt find the Menu button on mac version, sigh

By @linda32226581eg01

Check here: https://community.adobe.com/t5/acrobat-discussions/i-want-to-revert-to-a-previous-version-of-acrobat...

If your critical workflows are impacted, you can switch to the old UI from the “Menu” on the top left corner of Windows OS and View Menu on MacOS.

[AnandSri]

Hi @linda32226581eg01 

Could you kindly share a screenshot of the current window you are viewing?

Do you observe tabs labelled "Acrobat" or "View" at the application's top? If you spot the "View" tab, please navigate to it and select "View > Disable new Acrobat."

Thank you,

Anand Sri.

[Ian33251842tv42]

OMG... why didn't someone from Adobe say this earlier instead of condescendingly telling us we’ll get used to it.  Fair enough that you like it, each to their own I say but it’s poor customer service to just foist this onto your users without a ‘heads up’ or we’re thinking of changing how about this’?!

[Madison31626511tjep]

I am begging them to change it back this is seriously awful. 

[Yussell313625279nvm]

I'm not a computer geek ... I just want my old Adobe back, so I can edit Federal forms that I had saved with the older version.  Now, all I can do is view what I saved, but I cannot edit old entries, like text or figures. I think, but I have not confirmed, that I can still print a copy of my old saved files ... can anyone explain to me in simple terms what I need to do to drop the latest Adobe and reinsert the older Adobe version, so I don't screw up my computer in the process?   Thanks

[anastasiaf57861878]

If you scroll up, you will see a wonderful person who posted this:

https://youtu.be/zFkjvUxkSS0

[anastasiaf57861878]

And here's another, posted earlier:

GO TO MENU, SCROLL DOWN TO DISABLE NEW ADOBE.  GOES RIGHT BACK TO PREVIOUS VERSION

[Yussell313625279nvm]

thanks ... does not work for me ... when I select a pdf file to open, I do not see a menu feature in NW corner of the screen, so this did not help me

[Abambo]

Windows or macOS?

[linda32226581eg01]

i agree with john! i become less efficient when editing pdf, because before i could edit in smaller window, but now i should expand the window more! because the shortcut button blocking the document in smaller window, it cannot be hidden or moved! then the menu for edit, combine, organize etc also cannot be hidden while im typing the document. please go back to previous UI.

btw in case ure wondering why i need to put my adobe in small window, because i need to open 2 documents at the same time, therefore by splitting the window into 2, one for adobe acrobat pro to edit the pdf, another is for other apps, so i dont have to alt tab. so now after the new UI, i should alt tab, im not happy.

[Abambo]

You can revert to the old interface view, but the latest version of Acrobat allows moving the toolbox that is disturbing you. 

[TheCustomer]

AnandSr1 and Amal (Adobe employees) responded "we hope that as you get familiar with the new interface, you can be more productive and get more out of Acrobat".  How dare they?  This is saying "too bad that you're the paying customer... you will have to put up with the unusable software we feed to you".  I paid a lot of money for the Adobe Acrobat Pro CC/latest version - and it is highly unsatisfactory.

[Abambo]

You can revert to the old interface view.

[TheCustomer]

Abambo..... I paid for the Cloud Version to get the supposedly latest and greatest updates.  Suggesting I can go back to an older version is NOT the point.

[Paul32357822fudm]

Totally agree, I had to abandon a piece of work as couldn't work out how to find menu items that wee easily identifiable previously. Frustrating experience.

[Abambo]

Totally agree, I had to abandon a piece of work as couldn't work out how to find menu items that wee easily identifiable previously. Frustrating experience.

By @Paul32357822fudm

Why did you not revert to the old UI?

[TheCustomer]

Abambo.    It is almost impossible to find out from Adobe how to revert to the old UI.  Your responses are too smart-alecky.  Instead of posting rhetorical questions, how about you provide solid solutions?  Eg you say "why did you not revert to the old UI?".  How about saying HOW TO DO THAT?

[TessMC210]

I love all things Adobe and have been a customer since they hit the market. That said, I agree with you on this Acrabat "upgrade"-this is an epice blight. I cannot imagine their customer base suggesting that they hide all of the tools they need and then get reall happy about digging for them-finding that some are eliminated. The response that Adobe is hoping we grow to love this is just not a response. It is actually a dismissal. You can do better than this and have done better than this.

[Jennifer32454832xije]

Thank you so much! It's awful and I too have lost hours of my work day trying to switch it back - thanks for the solution 🙂

[defaultl3gx20y8aojx]

This is an example of change for change's sake.  It is virtually unusable!  I cannot resize an image or even move one by dragging it on the document. I have to use the arrow keys.  Half the time the edit text works weirdly or improperly.  Organizing pages is a mess. 

I have no problem with an update but do it incrementally and make sure things work!

[Mark326223419k2u]

I agree. I am super disappointed with it. I spent literally an hour searching for the page thumbnail feature. I also want to revert back. This version is terrible.  

[Patrick24956223ezim]

I agree!  Absolutley HORRIBLE.

[Patrick24956223ezim]

I've been trying to save a file for an hour.  SERIOUSLY! All I'm trying to do is save the *&#$ing file.

Is there a HELP phone number or chat anywhere on the Adobe sight?  This is ridiculos.  

[bellablueearth]

I keep seeing instructions to turn "disable new Acrobat" but I don't have that option? I'm pretty sure I saw that option a few days ago but it is now gone. And we can't install previous versions? This seems like some kind of a joke. Remove the scrollbars and then they laugh at us while we try to get our work done. WTF adobe?

[telred18]

If you have a Time Machine backup you can restore the old Acrobat from that. Make sure you quickly disable automatic updates if you want to keep a functional Acrobat, with scroll bars!