Losing chars while combining files in Adobe Acrobat Pro

Question

While using the tool "combine" it loses some characters from the original PDF

Luke Jennings3 · Accepted Answer

The fonts on one or more of your pdfs might not be embedded, try running a preflight fixup to embed the fonts before combining. Here is a link to a related discussion:

https://community.adobe.com/t5/acrobat-discussions/creating-a-pdf-with-multiple-files-results-in-corrupted-text-on-a-few-pages/m-p/12349762#M326689

Amal. · Answer

Hi @Constanza25477473p5ct

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20759 installed. Go to Help > Check for updates and reboot the computer once.

Also, try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and see if that works.

~Amal

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