Mailto not sending or receiving

Forum|Forum|2 years ago
October 6, 2023
2 replies
1305 views

I coded mailto JavaScript to the Digital Signature to send email. The email screen works and email is sent. However, email is never received. I have confirmed email address, tried multiple email addresses, tried both outlook and webmail options I tried sending from Adobe DC Pro and Reader. Since JavaScript was not working, I tried using the mail menu option too. Think it might be the size of the document I tried a one page document. I am out of ideas. Help.

This topic has been closed for replies.

Correct answer Richard32757752arms

I found the solution. It is an Outlook setting.

https://helpx.adobe.com/acrobat/kb/attach-to-email-not-working.html

R

Richard32757752armsAuthorCorrect answer

Participant

I found the solution. It is an Outlook setting.

https://helpx.adobe.com/acrobat/kb/attach-to-email-not-working.html

kglad

Community Expert

that's for the update.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.