Copy link to clipboard
Copied
Estoy intentando firmar digitalmente, con mi certificado digital oficial y, aunque lo entro en la aplicación, cuando solicito firmar, no aparece para seleccionarlo.
¿Me pueden ayudar?
Copy link to clipboard
Copied
Hi @lluïsaa93860988,
Hope you are doing well. Sorry for your experience with Acrobat DC.
Would you mind sharing the issuer of the certificates for a better understanding and assistance? Also, a screen recording of the workflow would be great for better understanding.
Look forward to hearing from you.
-Souvik.
Copy link to clipboard
Copied
El emisor del certificado es la Fábrica Nacional de Moneda y Timbre (FNMT).
Copy link to clipboard
Copied
Thank you for sharing the information.
The issue with FNMT certificates have been identified by our team and a bug is logged. We are working on it to get it fixed in the upcoming updates.
We request your kind understanding and patience.
-Souvik.
Copy link to clipboard
Copied
Gracias, espero sus noticias.