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Is there anyway to make Office 2016 64-bit compatible with Adobe Acrobat DC Pro PDFMaker?
I make PDFs of all my e-mails and this feature is sorely needed. Right now I have to use Nuances
PDF Converter Pro to do this. I prefer to use only one PDF program. Earlier versions of Acrobat
and Office did a better job than Nuance but I haven't been able to get the new versions of Office
and Acrobat to co-operate. Why can't Adobe keep this function on all versions of Acrobat?
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My It guy suggested the same thing, however I paid for office 2016 as yearly subscription. I don't see why anyone should have to rollback to a previous version to fix a problem that obviously Microsoft have created in the last few days. I have spoken to Microsoft and suspect that they are going to compete with Adobe on the PDF issue. Printing PDF form Acrobat isn't the issue is the (save as acrobat PDF) function that has become the issue and sounded very much like to me that Microsoft are preparing to rid a 3rd party applications where they supply a simular feature, only in this case they don't supply the simular feature.
Microsoft claim they inform relevant software suppliers of there updates. In this case I believe that has not happened and I really wonder what's behind Microsoft giving everyone the chance to upgraded to windows 10 for free. Whilst many are taking up the opportunity to do so.
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Just to clarify my idea. I wasn't suggesting going back to Office 2013. I was suggesting removing the latest update to go back a week or so before the problem. Can't see why anyone would be reluctant to undo something which broke things. If it's easy and safe of course. I do know that I won't allow automatic updates, this sort of thing is inevitable if everyone gets zero day updates.
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This doesn't work either.
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This workaround solution worked for me. After selecting "Print to Adobe PDF," I changed two default Print Properties:
The conversion worked beautifully!
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I am having the same problems!
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Over a week has gone by and the issue is still there ... just writing to keep the topic warm and show that you (that are reading this) are not alone.
I have dozens of docs accumulated that need to be converted to PDF with functional internal links. The workarounds (print to pdf or save as pdf from Word menus) do not work for me, because they loose the internal links and/or are generating a lot larger pdfs (3-5 times larger) than the pdf maker, even after I tweak the settings. PDF Maker has been the best solution for me for the last six months and now I am simply tied to it. I really need this fix to be released.
Where are you Adobe or Microsoft with the fix??
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Since I could not wait anymore for a fix, I decided to ROLL BACK my Office version to the previous one. IT WORKED and I am once again able to use the PDF Maker Add-in to create my optimized pdfs with all internal links working perfectly for online viewing. It took me only 10 minutes to roll back. If you want to do it too, just follow the steps below:
To revert to an earlier released version of Office 2013 or Office 2016 as an Office 365 installation, you must use a command line and specify the build number you would like to revert to.
cmd
cd %programfiles%\Common Files\Microsoft Shared\ClickToRun\
cd %programfiles%\Microsoft Office 15\ClientX86\
cd %programfiles%\Microsoft Office 15\ClientX64\
officec2rclient.exe /update user updatetoversion=<build number>
OfficeC2RClient.exe /update user updatetoversion=16.0.6366.2062
OfficeC2RClient.exe /update user updatetoversion=15.0.4787.1002
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Thank you Giovanni, this helped me a lot!
Although I am using the desktop version (NOT a 365 subscription) of office 2016, your step-by-step instruction works perfect on my system.
Come on Microsoft and Adobe - many customers out here paid some money to have these basic functions working as they should.
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I say thanks to Giovanni for this guideline of going back to an old version too - but I'm not sure how long this status will persist. Looking at the Scheduled Tasks of my Windows 10 I see frequently scheduled updates by the OfficeC2RClient.
And I would like to underline what cohimare.de said: we all have paid for Office 365 and Acrobat and expect to see both working - even together.
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I just updated to the most recent version of Office 365 this morning and the PDF add-in seems to be working again.
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I can confirm this for the desktop version: Office build 16.0.6568.2034 works with the PDF maker module.
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On behalf of Adobe …
Confirming that the fix that is now available for Office 2016 / Office 365 does indeed fix the bug that cause crashes with PDFMaker.
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Hi, i updated to Office build 16.0.6568.2036, and yes it works but the add-on doesnt stay on when i go to excel 2016. I have to go to options, Add-Ins, Com Add-ins, then i choose Acrobat PDFmaker, i can use create PDF and no problem, BUT, when i close excel 2016 and re-open, then no acrobat add on showing. I uninstalled Acrobat DC and re-installed Acrobat, it's still the same. Any suggestions please.
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Hi
Go to Start > Type Run.
In the Run window, type regedit.
Go to below key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\PDFMaker.OfficeAddin
Please change the Loadbehavior key value to 3. (decimal)
The add-in should stay now.
Thanks
Tanvi
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ssorry tried that and it didn't work thanks for trying, any other ideas please
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i should have mentioned 3 decimal was already there
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Mind states:
Name Type Data
(Default) REG_SZ (value not set)
Command lineSafe REG DWORD 0x0000000 (0)
Description REG_SZ Acrobat PDFmaker Office Com Addin
FriendyName REG_SZ Acrobat PDFmaker Office Com Addin
Load Behavior REG_DWORD 0x00000003 (3)
Is this correct ???
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Sorry...deleted the last post by accident. To re-load the PDFMaker add-in by default:
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thanks weird with Word no problem, with Excel it doesnt show up, when i try excel an run admin, no problem.
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i have confirmed this works (after also uninstalling and reinstalling DC). you rock. thank you.
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Thank you for this! It worked for me!
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This worked for me ... Adobe DC, Win 10, Office 365 - Had a problem with the acrobat tab not staying loaded
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Well I figure out if you open excel/word as administrator the button shows no problem, but when I choose properties, open file location, then choose program to save as admin its grayed out.
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I found this on page 4 of this forum.. it worked for me. I was only having an issue with Word. (Win10, Office 365, Acrobat DC)
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YES this worked, i had tried before same process but i had to be doing something wrong, i just re-did, BINGO it works, thanks