Permanently stay in READ mode on Acrobat Pro DC

Explorer ,
Apr 21, 2022 Apr 21, 2022

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Have already checked "Restore last view settings" but to no avail. The annoying sidebars and top toolbars are still appearing every time I open a new doc. How to get rid of them permanently please? 

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Adobe Employee ,
Apr 21, 2022 Apr 21, 2022

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Hi there

 

Hope you are doing well and sorry for the trouble.

 

Would you mind sharing the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.1.20117 (Win), 22.1.20112 (Mac) Go to Help > Check for updates and reboot the computer once.

 

Also try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

 

Also, please go through the help pages listed below and see if that works for you:

https://helpx.adobe.com/acrobat/kb/disable-right-hand-pane-in-acrobat-reader.html

https://helpx.adobe.com/acrobat/kb/is-it-possible-to-permanently-hide-the-menu-tools-bar-in-acrobat....

Note: Options same for Acrobat Pro DC.

 

Regards

Amal

 

 

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Explorer ,
Apr 24, 2022 Apr 24, 2022

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Version 2022.001.20117 | 64-bit

 

have already tried the above but still the same. 

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Adobe Employee ,
Apr 25, 2022 Apr 25, 2022

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Hi there

 

We are sorry to hear that, please try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

 

Regards

Amal

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