Community Expert

Answered

Please wait while Windows configures Adobe Acrobat DC

Forum|Forum|4 years ago
September 21, 2021
8 replies
9534 views

Hi all,

Every time I start Acrobat DC on Windows 10, I get this message:

"Please wait while Windows configures Adobe Acrobat DC"

I wait an extra minute or so while it seemingly reinstalls Acrobat DC.

What can I do about it?

Mike in Florida

General troubleshooting

This topic has been closed for replies.

Correct answer AnandSri

Hi All!

Thanks for your time and patience.

The fix is available with the latest update of Acrobat & Reader DC Continuous track: Adobe Acrobat and Reader - 21.007.2009x Optional update.

Please install the latest patch, and let us know if you experience any issues.

See this article for detailed information about this release, bug fixes and how to update the app: https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-21-007-2009x-optional-up...

Regards,
Anand Sri.

AnandSri

Correct answer

Community Manager

Hi All!

Thanks for your time and patience.

The fix is available with the latest update of Acrobat & Reader DC Continuous track: Adobe Acrobat and Reader - 21.007.2009x Optional update.

Please install the latest patch, and let us know if you experience any issues.

See this article for detailed information about this release, bug fixes and how to update the app: https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-21-007-2009x-optional-up...

Regards,
Anand Sri.

alexs45285712

Participant

Still a problem when trying to generate documents through an application. Any other ideas?

M

markh17206196

Participant

Same issue here.

DM2MediaGroup

Participant

I noticed this issue would only occure when launching Acrobat from the task bar. I unpinned from task bar and pinned back from application launcher on the Windows button. Now I can open Acrobat from anywhere without getting the installing/configuring prompt.

D

defaultecckxn6r5d9u

Participant

Awesome, this worked for me. 🙂

Dynamic_person0D45

Participant

Hey DM2 -- Your solution worked for me. Thanks for posting!

Unpinning and repinning the taskbar icon is sure better than uninstalling and reinstalling the whole application!

P

Phylise5FF4

Participant

Same issue here.

Mike Witherell

Author

Community Expert

Checking back in with this issue, I uninstalled Acrobat DC from the CC apps panel. I rebooted. Then I reinstalled Acrobat DC from the CC apps panel. The problem went away.

Mike Witherell