Re: This Document could not be saved. A number is out of range.

I am experiencing the same problem, and have tried save, save as and print to PDF and print to a paper documen.  The "a number is out of range" error occurs each time.  Agree with all criticism here on the thread.  This is a PDF document from a client that I must sign and complete before sending on to another party for processing.

I believe they are using a MAC to complete the application form before sending it on to me.  I am using a PC with Windows 10 Pro 64 bit and Acrobat Pro DC latest version.  I have found problems in the past with documents generated on a MAC and viewed or modified on  PC.  So much for the portability advantage...

I am trying to get a document electronically signed by 5 people. The 2nd person to sign now gets this error. During a worldwide pandemic is the worst time to be having issues with pdfs...

This is a ridiculous error.

I scanned in a document on my Mac. I spent an hour filling it out. And I've spent the last hour trying to get it out -- print, export, save as, whatever -- in futility. 

Initially, I tried File/Print. Got the "a number is out of range" error. File/Save works equally as unwell. 

Print icon. The "all" radio button is selected. The preview image tells me I'm looking at "Page 1 of 2." But.... "The document could not be printed. There were no pages selected to print." Well, except for that "all" button that's apparently purely cosmetic.

Export. Can't do it. More errors. I can, however, export to Word. But that only appears to export the annotations I've added to the document. The original scanned document is nowhere to be found.

At this point, I'm better off buying a capable PDF editor and starting over. This is absurd.

I also had this issue.  I exported to Power Point and was able to print.  The formatting stayed intact for the most part and was workable for my project.  This solution does not leave perfect formatting so this problem still needs a real solution.

Having the same problem in Janary of 2021.

I suspect it may be related to the issue Squido mentions in their response. My teammate and I authored our document in MS-Word and then when completed, saved/exported as a PDF. I then completed some minor changes using Acrobat DC 2020 with no issues until today. My teammate uses a Mac and I am using Windows. He does not have Acrobat DC, where I have a full CC license.

As stated, I have been able to make changes in the past without issue but today I am getting the "A number is out of range" error message - about as cryptic and useless as they come. The only changes I made to the document today before attempting a "Save As" were to the metadata so that we can go to publishing with the document - NO changes were made anywhere in the content/body of the document.

I have attempted to save the document with Optimization (only checking the options for flattening the document and discarding external application data. That resulted in the file giving a progress dialogue but ended with a different error message of "An error was encountered while saving the document" - just as ambiguous/cryptic and useless.

I first attempted the listed workaround from another thread on this same subject of unchecking the "Save As optimizes for Fast Web View" which had no effect on the problem. Sounds like that's shooting the wrong bug.

We are on a very tight deadline with this document, so of all times for this issue to show up... And I agree with the other person who mentions such cross-platform compatibility issues (if that is indeed the case) shouldn't exist (i.e. should be tested prior to going GA with releases) in PDF, whose purpose it is to be 'portable.' That said, having been a software developer, I understand things happen. But this issue has been showing up for at least a year or more now... PLEASE pay it some attention. If this is a catch-all error routine, at least say that and that the cause is unknown in the error message. As it is now, this is VERY frustrating. Somebody do a trace on this and find out what error is actually being missed and code for it.

tl;dr:

My "This Document...out of range" issue was due to an incompatibility between Mac and Windows edits of the same PDF - could not save new edits while working from a Windows system after having worked on the same PDF from a Mac. If first edited with Mac, stick with Mac; Windows, stick with Windows, should be no issues. Not a fault of your PC.

--

I managed to resolve my issue with a hunch that perhaps the new changes I was making on a Windows PC weren't saving because the version of the PDF I was editing had some changes I'd saved via a Mac. I went back to the original download source and remade the same edits I'd previously made via Mac and added new changes I'd wanted and it saved fine.

I too am having this problem.  My document consists of 183 pages and was saved in Dropbox.  I opened the document, made lots of changes (mostly highlighting sections and adding notes) and when I tried to save I received the same error message.  I have tried:

1) Saving document with a different name in a different location

2) Turning off "Save As optimizes for Fast Web Review"

3) Using the Postscript workaround 

None of the above worked.  In fact the third one (Postscript) made it much worse - I received error message 109 (Document could not be saved.  There was an error reading this document) and now ALL of my pages are BLANK.  The original, unedited document is still intact on Dropbox but what about all of my changes?!  AutoSave was turned on, should have been saving every 5 minutes.  I have looked in the Acrobe AutoSave and found a file called 1.tmp.

I need some help with this please, I am absolutely fuming and the only stopping me from being bloody furious is that on this occasion the work is not for a client.  If this were for a client I would be in an incredibly difficult position.  This problem appears to be fairly common judging by the number of search engine results on the same topic!

Same problem here even when removing "save as optimises for fast web views". Trying to download the EU/ UK new withdrawal agreement and I have NEVER been unable to save and download pdfs until today

Hi Infrastrategy,

Sorry for the delay in response.

If you are still experiencing the issue, would you please refer to this help document Error: A number is out of range while viewing PDF or deleting pages from a PDF, Acrobat

Check if that helps.

If the issue still persists, please provide us more details about the issue.

Let us know if the issue occurs with a particular PDF or with all.

How the PDF was created and did you make any changes to PF that you are trying to save?

What is the application and OS version on the machine?

Let us know if you need any help.

Regards,

Meenakshi