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Hollywood4L1FECorrect answer
Participant
January 30, 2025

To resolve this issue you need to go to "Menu" > "Preferences" > "Langauge" and change the application language from "English and Arabic" to "Same as operating system" then if you close Adobe and launch Adobe again you'll then be able to go back to the previous setting and select "English" which will resolve the Signature button issues.

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Itdreamteam123
Participant
February 3, 2023

Enable tls 1.2 in internet explorer. Adobe has been no help 

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    Patrick27591694x6qi
    Participant
    December 15, 2022

    I am having the same issue and I am getting the same error. 

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    Ruth24567544o3dc
    Participant
    May 25, 2022

    Hi All,

    I have a similar problem but Adobe keeps telling me to contact my administrator and that i need to upgrade. It gets to 72% then stalls. It was working yesterday briefly and it has stopped again. So blimmin frustrating. i have done all the steps with the issue surrounding 72% error and cannot even reload Adobe Creative Cloud to see if there issue is there. Adobe please help!

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      Danyal246557028x6f
      Participant
      May 30, 2022

      I have the same issue and when re-installed, Adobe Acrobat DC's 'request a signiture' feature doesn't function past selecting a file to send to recipients.

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      Danyal246557028x6f
      Participant
      June 1, 2022

      Hi @Danyal246557028x6f 

       

      We are sorry to hear that. What happens when you try to request a signature via Adobe Acrobat? Do you get any error messages? If yes, please share the screenshot of the same for a better understanding. Also try to request signatures via document cloud https://acrobat.adobe.com/link/home/ and see if that works for you.

       

      @Ruth24567544o3dc  please go through the similar discussion https://community.adobe.com/t5/acrobat-discussions/send-for-signatures-hangs-at-72-still/td-p/11943472 and see if that works for you.

       

      Regards

      Amal


      Hi,

      here are the screenshots that visually describe the request a signature feature that isn't working in the Adobe Acrobat web/desktop app.

      Kind regards,

      Danyal
      To view the terms under which this email is distributed, please go to:-
      https://leedsbeckett.ac.uk/disclaimer/email
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      Amal.
      Amal.
      Legend
      April 7, 2022

      Hi there

       

      Hope you are doing well and sorry to hear that.

       

      Please check the correct answer marked in the similar discussion https://community.adobe.com/t5/adobe-acrobat-sign-discussions/access-token-provided-is-invalid-or-has-expired/td-p/10214960 and see if that works for you.

       

      Regards

      Amal

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      Joanna Hunter
      Joanna HunterAuthor
      Participant
      April 8, 2022

      Hi, the link to 'Adobe Document Cloud' in that article immediately redirects to https://acrobat.adobe.com/gb/en/

       

      When I log in I'm at https://acrobat.adobe.com/link/home/ . I can't see any reference to "For Signature" here.

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      Amal.
      Amal.
      Legend
      April 11, 2022

      Hi there

       

      Please check the attached screenshot and see if that helps.

       

       

       

       

       

       

       

       

      Regards

      Amal

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