Signatures -- Does the receiver need to have an Adobe account to sign a document?

[RichExperiences]

I hope not because that would be extremely un-user-friendly. It is currently asking me to sign in when I click the link in the test email I send to my other email address

Thanks!

Rich

[ls_rbls · Accepted solution]

No, not the receiver. This specifically applies  if you've sent the file using Adobe Sign.

If you use Adobe Sign to send a PDF to another user, it can be signed from any mobile device and even from a web browser without the need to have Acrobat or  Reader installed, nor an active AdobeID. 

The receiver's authentication method to view, fill, and sign an document that person's email address and nothing else. You as the creator of the PDF,  yes, you need to have a paid and active subscription.

[RichExperiences]

Great. thank you!  That's what I thought. I would have to guess that some cookie decided that I had and Adobe Account and tried to take me to my Documents in the cloud where I could sign my test file. Just guessing.

[Thomas32742345sg9r]

This is absolutely not true. The first thing acrobat reader does when I click fill and sign is prompt me to sign up for an account. There is no option for anything else. So I end up printing documents, physically signing them, scanning them back in, and then sending them. Sorry Adobe, I am not paying for a subscription to sign one document. 

[Abambo]

This is absolutely not true. The first thing acrobat reader does when I click fill and sign is prompt me to sign up for an account. There is no option for anything else. So I end up printing documents, physically signing them, scanning them back in, and then sending them. Sorry Adobe, I am not paying for a subscription to sign one document. 

By @Thomas32742345sg9r

It is absolutely true. When I send a document to you, you can sign that document, without the need of an account and an Adobe ID.

When you download a form from someone's website, that is a different story. So when I fill out my tax form, I'm using a different method to electronically sign the document. That method is similar to the Adobe sign workflow and is used by the tax office to get signed documents.

[robert_6070]

False. Recipients of PDFs are prompted to subscribe in order to e-sign documents. I have one on my hands right now. 

[S. S]

Hi @robert_6070,

Hope you are doing well. Sorry for the trouble! 

What you say sounds strange, and shouldn't be happening.

Do you receive an email from Acrobat Sign through which you click to sign the document? Filling and signing a PDF is a basic feature of Acrobat/Reader, and it shouldn't prompt you to subscribe.

If that is not the case, please share a screen recording video of the workflow where you see the prompt, for further investigation and assistance.

-Souvik

[dagmart48479667]

I have just been told by 3 different support agents that I need to have a paid account to sign a document.

My problem is that I have the wrong signatures linked to my email address from a long time ago and I am unable to edit those as a non-paying customer. I have tried opening the document on two different browsers and two different devices and the wrong signature is used in all instances. I have had to ask the sender to use a different email address to get around the issue.

[robert_6070]

I am sitting on a document right now that is forcing me, as a recipient, to subscribe in order to e-sign. How is this possible?