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Known Participant
August 25, 2020
解決済み

Signatures -- Does the receiver need to have an Adobe account to sign a document?

  • August 25, 2020
  • 返信数 2.
  • 15422 ビュー

I hope not because that would be extremely un-user-friendly. It is currently asking me to sign in when I click the link in the test email I send to my other email address

 

Thanks!

Rich

解決に役立った回答 ls_rbls

No, not the receiver. This specifically applies  if you've sent the file using Adobe Sign.

 

If you use Adobe Sign to send a PDF to another user, it can be signed from any mobile device and even from a web browser without the need to have Acrobat or  Reader installed, nor an active AdobeID. 

 

The receiver's authentication method to view, fill, and sign an document that person's email address and nothing else. You as the creator of the PDF,  yes, you need to have a paid and active subscription.

 

返信数 2

Participant
May 23, 2025

I am faced with the same problem. I need to sign a document, but can not open it to see what I am signing unless I have or open an account.  One of the reasons that I don't like Adobe. 

 

Amal.
Community Manager
Community Manager
June 6, 2025

Hi there 

 

Hope you are doing well and sorry for the late reply.

 

You can get documents signed by others using the Fill and Sign tool, which relies on cloud services provided by Adobe Acrobat Sign. It lets signers quickly sign agreements from anywhere using a web browser or mobile device. Signers are not required to purchase any Adobe product to sign the agreements. https://adobe.ly/3Fr6GoP 

 

Please share screenshots or a screen recording if your signers are unable to view/sign documents, so we can get this checked further.

 

 

 

ls_rbls
Community Expert
ls_rblsCommunity Expert解決!
Community Expert
August 26, 2020

No, not the receiver. This specifically applies  if you've sent the file using Adobe Sign.

 

If you use Adobe Sign to send a PDF to another user, it can be signed from any mobile device and even from a web browser without the need to have Acrobat or  Reader installed, nor an active AdobeID. 

 

The receiver's authentication method to view, fill, and sign an document that person's email address and nothing else. You as the creator of the PDF,  yes, you need to have a paid and active subscription.

 

Participant
October 5, 2023

This is absolutely not true. The first thing acrobat reader does when I click fill and sign is prompt me to sign up for an account. There is no option for anything else. So I end up printing documents, physically signing them, scanning them back in, and then sending them. Sorry Adobe, I am not paying for a subscription to sign one document. 

Abambo
Community Expert
Community Expert
October 5, 2023
quote

This is absolutely not true. The first thing acrobat reader does when I click fill and sign is prompt me to sign up for an account. There is no option for anything else. So I end up printing documents, physically signing them, scanning them back in, and then sending them. Sorry Adobe, I am not paying for a subscription to sign one document. 


By @Thomas32742345sg9r

It is absolutely true. When I send a document to you, you can sign that document, without the need of an account and an Adobe ID.

 

When you download a form from someone's website, that is a different story. So when I fill out my tax form, I'm using a different method to electronically sign the document. That method is similar to the Adobe sign workflow and is used by the tax office to get signed documents.

ABAMBO | Hard- and Software Engineer | Photographer