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defaultektezsmqycot
Participant
August 31, 2021
Question

Those Adobe Resource Synchronizer Popups!

  • August 31, 2021
  • 2 replies
  • 466 views

I realize this has been asked and answered numerous times but I haven't been able to get this taken care of using the old answers from 2018.  I am also getting those popups every time I open Adobe about Adobe Resource Synchronizer wanting to use my info stored in "keychain" and even if I say "ALWAYS" allow, it keeps popping up.  When I read answers to this question that have been posted, I just don't understand what to do.  Help! This is Adobe Acrobat XI version 11.0.23.

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2 replies

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
September 1, 2021

++Adding to the discussion,

 

You may also want to try and repair the installation, and then re-apply the last update that was published for your old and unsupported version of Acrobat Pro:

 

Amal.
Community Manager
Amal.Community Manager
Community Manager
August 31, 2021

Hi there

 

Hope you are doing well and sorry for the trouble. As you are getting the popups every time you open Adobe about Adobe Resource Synchronizer wanting to use the info stored in "keychain"

 

Please try to enter the Admin password and check if that helps. Also checkout the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader-discussions/adobe-resource-synchronizer-wants-to-pop-up/m-p/9597562 and see if that works for you.

 

Also, Adobe Acrobat XI is an old and EOL application. For more information please check the help page https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-xi-reader-xi.html 

 

Regards

Amal

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