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A
Alessandro24210124a4hj
Participant
October 18, 2022
Question

Trouble with Adobe Acrobat - "si è verificato un errore interno"

  • October 18, 2022
  • 5 replies
  • 3137 views

Hi, just recently every time I open a pdf a windows pops up telling me "si è verificato un errore interno" (internal error), and then my file explorer stops working for a few seconds and I'm not able to open more pdfs.

I've tried various solutions, and uninstalled and reinstalled the program and nothing worked.

    This topic has been closed for replies.

    5 replies

    S
    Salvatore29156644jcu5
    Participant
    March 30, 2023

    Io ho risolto il problema cosi:

    1) ho disinstallato l'applicazione dal pc

    2) ho installato acrobat reader dc

    3) aggiornato alla versione premium

    A
    Alessandro24210124a4hjAuthor
    Participant
    March 30, 2023

    Alla fine ho risolto, ho installato acrocleaner per rimuovere tutti i residui delle installazioni vecchie dato che mi dava errori nella directory, riavviato il computer e reinstallato Acrobat funzionava tutto.

     

    E
    Enrico349593998v2c
    Participant
    February 15, 2024

    Ho fatto la stessa cosa ma il fenomeno si è ripetuto.

     

    F
    FedeV
    Participant
    November 22, 2022

    Hi, I have the same problem.

    I just discovered that it does not happen if I uncheck the "Preview view/panel."

    Of course this way I can't preview my files but at least they open and the explorer doesn't crash.

     

    Waiting for Adobe to solve this issue...

     

    Federica

    A
    Alessio TM
    Participant
    November 10, 2022

    Stesso problema, ma nessuna soluzione... 

      D
      Dandy Dani
      Participating Frequently
      October 18, 2022

      I have the same problem too all day 

       

        A
        Alessandro24210124a4hjAuthor
        Participant
        November 1, 2022

        Did you solve it by any chance? Cause I lost all hopes

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