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Participant
March 23, 2023
Question

When I print in Acrobat it flattens every page and it takes a long time.

  • March 23, 2023
  • 3 replies
  • 2784 views

I have a scan PDF document from an Ricoh IM C200 and every time I print from Acrobat it flattens every page, each page takes about to 10 seconds or more. 
When you have documents that has large amount of pages it take well over 15 mins to print out one document. 

This happen to other PDF documents as well. 

 

I understand that you can print as a image. However this is got a good work around as the image quality is poor. 
Is there any way to speed this up?

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3 replies

Bernd Alheit
Community Expert
Community Expert
March 24, 2023

Try different settings of the scanner software.

Brad @ Roaring Mouse
Community Expert
Community Expert
March 24, 2023

Have you tried printing it directly from the file (e.g. using a USB -> PDF Direct)?

Somewhere along the way, transparency was introduced into your scanned file. What resolution was your PDF scanned as? One wouldn't assume there would be any transparent objects in a simple scan but if you also did OCR on the text, this tends to break up the scan into chunks of stitched complicated PDF layers of varying transparency especially if it attempts to straighten them. Also, if you have a high-resolution scan that's highly compressed, it needs to be UNcompressed at print stage; this takes time no matter what.

fyi, every file is flattened in some way at some point. With a printer/RIP with a built-in Adobe PDF Print Engine, it happens in the printer where it renders directly from the PDF code... which is the best, obviously; otherwise it's converted to PostScript or PCL depending on your installed options and driver, either way taking up your computer's time doing so.

Unless you have an external RIP, I don't see any evidence your machine has an APPE.

You could always try pre-flatten the file in Acrobat using PDF Optimizer. Use the Flattener Preview to identify what and where transparency is applied.

 

Amal.
Community Manager
Community Manager
March 23, 2023

Hi @Chris2828839760rj 

 

Hope you are doing well and sorry to hear that.

 

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.01.2006x installed. Go to Help > Check for updates and reboot the computer once.

 

Check for any missing/pending updates for printer drier and firmware and try updating it. You may also try to remove the Printer driver and firmware, reboot the computer and reinstall it from the manufacturer web site and see if that works.

Try to repair the installation from the help menu (Win Only) and see if that works. Also go to Edit (Win), Adobe Acorbat (Mac) > Preferences > Enhanced Security > Uncheck,  'Enable protected mode at startup.' > Click OK and reboot the computer.
Note: Please turn on the security after testing to avoid any security risk.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html 

 

You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

 

Regards

Amal

Participant
March 24, 2023

Thank you Amal for you quick response.

I am using Adobe Acrobat Reader 2023.00120093

I have updated the printer drivers as you suggested. Also tried many different printers including the microsoft Print to PDF and it still flatten's the page and takes some time. 

I have uninstalled and reinstalled the software. Ran the repair and disabled 'Enable protected mode at startup.'
I have also tried it as a new test user and ran it as administrator 
Still the same problem. 

I did notices some of the files are much faster as flattening than others. I am just confused on why a Ricoh scan document is so slow to print out. 
I had added the document properties below