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Price Printing
Participating Frequently
September 15, 2023
Question

Where did the document page size go?

  • September 15, 2023
  • 4 replies
  • 2314 views

After the latest update, there is no document page size in the bottom left-hand corner. I have "Always Show Document Page Size" checked in the the Settings. It also doesn't show up when hovering over that spot. Anyone else experiencing this?

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    4 replies

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    October 17, 2023

    Hi All,

     

    The latest Adobe Acrobat version (23.06.20360) released today addresses this issue. Please update the application to the newest version using the following steps:

    - In Acrobat, go to Menu > Help
    - Select "Check for Updates."

     

    For more information about the new release, refer to the following link: Adobe Acrobat Release Notes.


    Let us know how it goes.


    Thanks,
    Meenakshi

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    Paddock5D58
    Participating Frequently
    September 19, 2023

    Got the same problem here. verry strange after the last update its gone and not working. How can you downgrade?

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    September 19, 2023

    Hi Paddock5D58,

     

    Thank you for reaching out.

     

    Please refer to the information provided in the following featured post: https://community.adobe.com/t5/acrobat-discussions/acrobat-scroll-framework-upgrades-for-macos/td-p/14096153. 

    Hope the information helps.

     

    Thanks,

    Meenakshi 

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    Paddock5D58
    Participating Frequently
    September 20, 2023

    Ok Well im still using the old framework. How can i get the new NSScrollView-framework working?

    Digital Cat
    Digital Cat
    Participant
    September 15, 2023

    I'm seeing this now. This was not an issue yesterday.

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      porkozone
      Participating Frequently
      September 15, 2023

      It is the new version - very broken. 

       

      Oddly, if you turn off "always show document page size" in that version, it will allow you to hover to see the size in the lower right. 

       

      We anecdotally saw one of our team members (who had the new version and was affected) experience a spontaneous downgrade apparently...so I'm hopeful Adobe is reverting this disaster until they can fix it. But others in our group are still on the new version and have not experienced the auto-downgrade, so it could have been some kind of weird fluke.

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