@reginal79098089 wrote on 22 June:
Adobe Acrobat DC is now TOTALLY different in the toolbar layouts!
Hi Reginal,
I have yet to hear from someone who likes the "new experience" in Acrobat, but it is easy to turn off!
Steps to enable [and disable] the new experience
- To enable the new experience, go to View > Enable new Acrobat and click Restart.
- To disable the new experience,
- Windows: Click the hamburger menu ( 3 lines ) at the upper left corner and choose Disable new Acrobat.
- macOS: Go to View > Disable new Acrobat.
Details about the New Experience here:
https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html
Does this help?
Jane
Was this even tested before it was released to the public?
By @Jerome DCProud Lewis
Adobe has pre-release testers for all the Creative Suite programs and Acrobat. Occassionally I see Adobe announce for people to join the testing program.
Many of us community experts here in the forums are testers for Adobe, and many of us have been doing this since the 1980s and 1990s.
I can't recall much positive feedback from the testers before the "modern" Acrobat was released to the public. I know my comments back to the engineers were fairly extensive. Some things were improved (darkening the icons from a light gray to a dark gray, for example). But for the most part, the comments have fallen on deaf ears.
Over the past 18 months, I personally have continued to use and test the newest beta releases, but I often have to abandon them and switch to another computer that runs the "classic" interface. I have only so much time to donate to Adobe to dignose problems (and provide detailed bug reports and comments to the engineers). I, like most folks here, have a job to do. Working for free for Adobe is not on my to-do list.
3 suggestions:
- Disable the new Acrobat and revert back to the "classic" interface. I believe that all of the old functionality is still active there.
- Join the Acrobat beta testing group. I don't know where to direct you to join, but try searching for a public page in the Acrobat section of Adobe's website.
- Consider another brand of PDF editing software. The PDF file format was placed into the public domain about 15 years ago and since then, other companies have developed competing programs. Wikipedia has a decent list of other brands. One of our favorites is ABBY Fine Reader/PDF.
But note that none of these competing programs have all the features of Acrobat, so if you're in certain industries, you're really stuck with Adobe Acrobat. These industry-specific features include:
- Accessible PDFs and documents
- PDF forms
- Printing, graphic arts, and preflighting for print
- Security
- Digital signatures
- Automated PDF documents (aka, stuff like bank statements created from a database a on grand scale)
So see if any other alternative brand gets the job done for you. Be careful of the company's country of origin: you might not be able to install software from certain countries, which is the case here in the US for government computers. Example: FoxIt is a Chinese company and usually is not allowed on our government clients' computers.
As always, don't forget to voice your comments on UserVoice and click the button to VOTE. That is the only place where Adobe takes notice of customers.
Let Adobe know:
You can voice your opinion about the new interface at UserVoice: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/47082691-ditch-t...
Be sure to leave a comment about your experience with the new interface. They need to hear from users. And don't forget to click the VOTE button.
FYI, UserVoice is Adobe's official website where it reads and takes into account suggestions and complaints from users of its various products. On the other hand, this community forum is a user-to-user help forum.
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Replies
If I can't revert, will unsubscribe.
By @Maria Lourdes32071115kuvj
Yes, you can revert. See the correct answers at the very top — and repeated multiple times throughout this thread. If you don't see them please let us know and we can post them again for you.
Jane
not sure why you feel it would be a good move ???
By @tonya76597886
Tonya, you might want to ask the product developers instead of other users. Adobe staff has an Adobe logo and Adobe Employee tag. So far, none have been on this thread.
You can comment and Upvote on UserVoice where the product developers will see it:
Jane
What a completely useless and arbitrary change!! Why? Why? Keep your job...
By @jbsomewhere
You are talking to volunteers who do not work for Adobe and are just trying to help. Have you disabled the New Experience yet? We keep repeating the steps because few people seem to be reading the thread.
To disable the new experience,
- Windows: Click the hamburger menu ( ) at the upper left corner and choose Disable new Acrobat.
- macOS: Go to View > Disable new Acrobat.
Jane
The post is directed at Adobe's team, not the very helpful volunteers that post to this forum.
By @jbsomewhere
Thank you JB! 😊
The direct link to the thread on UserVoice about the new experience has also been posted here multiple times. Here it is again. The product developers will see it there.
Jane
Directions to switch to the old interface have been given multiple times in this thread, as were directions to post to UserVoice. Posts from Bevi Chagnon @ PubCom and myself were marked correct and were at the top of the thread, but I see that you or someone else has unmarked them and pinned your own reply instead.
By @jane-e
Chiming in...
Not only were both Jane's and my instructions Unchecked as the correct answers, mine were further "cleansed" by the moderator in several similar posts (they look like an empty post with my name), and other posts were deleted entirely. Disappeared. Gone. Can't find them anywhere, not even in my account list.
And you did this not just here in this thread, but in many of the posts about the interface change (my last rough count was over 60 different posts complaining about the interface). Helpful instructions were either buried or deleted and replaced by baseless excuses and gaslighting.
This response by Adobe is just plain insulting to us volunteer experts.
Insulting and unhelpful to customers, too, because the parts that were deleted or unchecked were instructions to quickly disable the new interface and revert back, as well as the hyperlink to voice opinions at UserVoice at https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/47082691-ditch-t....
(I encourage folks to submit comments and vote at the UserVoice link above.)
Deplorable actions by Adobe. I'm disgusted.
I want you to go back to ALL the posts where this was done, UNpin your gaslighting, and remark as Correct the instructions about how to revert so they appear at the top of each thread again. This will let users quickly get the help they need.
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