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Why change everything?

Community Beginner ,
Jun 22, 2023 Jun 22, 2023

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Why? Why do you "creators" feel a need to completely change the layout of toolbars, etc. in a program?! Do you have nothing to do so you just search out what you can do to aggravate us? Adobe Acrobat DC is now TOTALLY different in the toolbar layouts! WHY???

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2 ACCEPTED SOLUTIONS
Community Expert ,
Jun 24, 2023 Jun 24, 2023

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quote

@reginal79098089 wrote on 22 June:

Adobe Acrobat DC is now TOTALLY different in the toolbar layouts!

 

Hi Reginal,

 

I have yet to hear from someone who likes the "new experience" in Acrobat, but it is easy to turn off!

 

Steps to enable [and disable] the new experience

  • To enable the new experience, go to View > Enable new Acrobat and click Restart.
  • To disable the new experience,
    • Windows: Click the hamburger menu ( 3 lines ) at the upper left corner and choose Disable new Acrobat.
    • macOS: Go to View > Disable new Acrobat.

 

Details about the New Experience here:

https://helpx.adobe.com/acrobat/using/new-acrobat-experience.html 

 

Does this help?

 

Jane

 

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Community Expert ,
Feb 24, 2024 Feb 24, 2024

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Was this even tested before it was released to the public?

By @Jerome DCProud Lewis

 

Adobe has pre-release testers for all the Creative Suite programs and Acrobat. Occassionally I see Adobe announce for people to join the testing program.

 

Many of us community experts here in the forums are testers for Adobe, and many of us have been doing this since the 1980s and 1990s. 

 

I can't recall much positive feedback from the testers before the "modern" Acrobat was released to the public. I know my comments back to the engineers were fairly extensive. Some things were improved (darkening the icons from a light gray to a dark gray, for example). But for the most part, the comments have fallen on deaf ears.

 

Over the past 18 months, I personally have continued to use and test the newest beta releases, but I often have to abandon them and switch to another computer that runs the "classic" interface. I have only so much time to donate to Adobe to dignose problems (and provide detailed bug reports and comments to the engineers). I, like most folks here, have a job to do. Working for free for Adobe is not on my to-do list.

 

3 suggestions:

  1. Disable the new Acrobat and revert back to the "classic" interface. I believe that all of the old functionality is still active there.
  2. Join the Acrobat beta testing group. I don't know where to direct you to join, but try searching for a public page in the Acrobat section of Adobe's website.
  3. Consider another brand of PDF editing software. The PDF file format was placed into the public domain about 15 years ago and since then, other companies have developed competing programs. Wikipedia has a decent list of other brands. One of our favorites is ABBY Fine Reader/PDF.

 

But note that none of these competing programs have all the features of Acrobat, so if you're in certain industries, you're really stuck with Adobe Acrobat. These industry-specific features include:

  • Accessible PDFs and documents
  • PDF forms
  • Printing, graphic arts, and preflighting for print
  • Security
  • Digital signatures
  • Automated PDF documents (aka, stuff like bank statements created from a database a on grand scale)

 

So see if any other alternative brand gets the job done for you. Be careful of the company's country of origin: you might not be able to install software from certain countries, which is the case here in the US for government computers.  Example: FoxIt is a Chinese company and usually is not allowed on our government clients' computers.

 

As always, don't forget to voice your comments on UserVoice and click the button to VOTE. That is the only place where Adobe takes notice of customers.

 

Let Adobe know:

You can voice your opinion about the new interface at UserVoice: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/47082691-ditch-t... 

 

Be sure to leave a comment about your experience with the new interface. They need to hear from users. And don't forget to click the VOTE button.

 

FYI, UserVoice is Adobe's official website where it reads and takes into account suggestions and complaints from users of its various products.  On the other hand, this community forum is a user-to-user help forum.

 

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents |
|    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |

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replies 346 Replies 346
New Here ,
Sep 08, 2023 Sep 08, 2023

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This is the way. Thank you

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New Here ,
Nov 01, 2023 Nov 01, 2023

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THANKS

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New Here ,
Nov 09, 2023 Nov 09, 2023

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When I select the Disable new Acrobat it prompts me to restart the app, fine no problem, but once re-opened it is not disabling the new Acrobat at all. Everything moves so slow with this new update 😓

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Community Expert ,
Nov 09, 2023 Nov 09, 2023

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 but once re-opened it is not disabling the new Acrobat at all. Everything moves so slow with this new update 😓


By @Andrea33508852821m


That is not what I experience. What is your OS and version?  Did you try to uninstall? (Uninstall - Download - Reinstall or Uninstall - AcroCleaner- Download - Install)

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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I agree 100%. It's so annoying!

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New Here ,
Jan 03, 2024 Jan 03, 2024

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Thank you for this. I've been using it for months and it's been driving me crazy. The new interface is completely unintuitive and inconsistent with any other interface. Adobe - Am sure the intentions were good but please revert it back to something we are used to or consistent with the way an operating system works. 

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Community Expert ,
Jan 04, 2024 Jan 04, 2024

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You're welcome @Justin255349310nig 😊

Jane

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

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quote
    • Windows: Click the hamburger menu ( 3 lines ) at the upper left corner and choose Disable new Acrobat.

 

The essential complement to the hamburger menu

UI vs UX.jpg

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Community Beginner ,
Jan 07, 2024 Jan 07, 2024

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This doesn’t work for some of us. I know where the hamburger menu is and I click Disable. When it restarts, it’s the same awful new Acrobat.

Any other suggestions are welcome.
Sent from my iPhone

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

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@Proofreader 

 

do you have a teams or enterprise subscription?

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Community Beginner ,
Jan 07, 2024 Jan 07, 2024

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Neither. Individual subscription.
Sent from my iPhone

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

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then use the cc app to uninstall (including preferences), then reinstall.

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New Here ,
Jan 29, 2024 Jan 29, 2024

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Thank you, thank you, thank you! The new layout was frustrating beyond comprehension. Now I can go strait to the last page again instead of clicking away into oblivion at the new right hand scroll function. I can also search again using the familiar keyboard shortcut. You're a rockstar!

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Community Expert ,
Jan 29, 2024 Jan 29, 2024

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You're welcome @WendyDS 😊 I'm glad this is working for you!

Jane

 

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New Here ,
Jan 30, 2024 Jan 30, 2024

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I am one of the many for whom this isn't working.  Tried numerous times, even in Administrator mode but with no luck.  I would appreciate some help.

 

AL

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Community Expert ,
Jan 30, 2024 Jan 30, 2024

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@Al35052774nxbw 

 

did you restart acrobat after disabling "new acrobat"?

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New Here ,
Jan 31, 2024 Jan 31, 2024

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Hiya, thanks for replying.  Yes, in fact it restarted itself.

 

AL

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Community Expert ,
Jan 31, 2024 Jan 31, 2024

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New Here ,
Feb 01, 2024 Feb 01, 2024

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Hiya.  I appreciate the help but all that meant nothing I´m afraid, for example no [DC/2017/2020] folder.

 

Can you tell me what this means please - then use the cc app to uninstall (including preferences), then reinstall.  For example, what is the cc app?  Cheers.

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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quote what is the cc app?  Cheers.
By @Al35052774nxbw

 

The Creative Cloud Application

https://helpx.adobe.com/support/creative-cloud.html

 

However, you don't need it to uninstall/reinstall Adobe Acrobat. Use these steps instead:

https://helpx.adobe.com/download-install/kb/uninstall-reinstall-acrobat.html

 

Jane

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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@Al35052774nxbw 

 

google how to reset your acrobat preferences.

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New Here ,
Feb 03, 2024 Feb 03, 2024

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Hello

 

Thank you to everyone who replied for your help.  It is very much appreciated.

 

AL

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Community Beginner ,
Feb 06, 2024 Feb 06, 2024

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My god, THANK YOU! I was on the edge of a meltdown with this awful, useless, irresponsible new acrobat interface. The designer who made these changes should quit this career, alongside with the PMs who approved this [cursing removed]

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New Here ,
Feb 06, 2024 Feb 06, 2024

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Thank you, Thank you, Thank you!   Changes are TERRIBLE.

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New Here ,
Feb 16, 2024 Feb 16, 2024

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Thanks for this. Very helpful. I, too, don't know why developers feel the need to take something that works (like the old view) and make it less easy to work.

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