Skip to main content
mykell54487453
mykell54487453
Participating Frequently
August 1, 2022
Question

Why don't notifications stay off after restarting Acorbat Pro?

  • August 1, 2022
  • 2 replies
  • 1282 views

Ok, so I want them off forever.

 

I go to:

 

Edit --> Preferences --> General and turn OFF "Show me messages from Adobe."

They're off while the application is running. But I shut it down and launch it again and there it is ON AGAIN.

 

I hate this. It's like Adobe needs to remind me all the time all the stuff I can do? I don't need these annoying messages.

PLEASE tell me what I have to do turn them off forever. It disrupts my workflow.

 

Thank you.

This topic has been closed for replies.

2 replies

AkanchhaS8194121
AkanchhaS8194121
Legend
August 2, 2022

Hi there,

 

Sorry to hear about the trouble caused. 

As shared, the notifications are turned off from Acrobat preferences. However, it keeps turning back ON every time system is rebooted or relaunched. Notifications are back on. 

Is this setting getting changed automatically from the Preferences, or its turned Off under Edit>Preferences> General> "Show me messages from Adobe." but you are still getting messages/notifications on screen?

 

If it's turning back ON automatically, then check the following:

1- Would you mind sharing your Adobe Acrobat version? To check the version, go to Help > about Acrobat and ensure you have the recent version 22.001.20169 installed. Go to Help > Check for updates. 

2- If this doesn't help, then reset Acrobat's preferences following these steps: Reset Acrobat Preferences 

 

 

Let us know if that helps!

 

Thanks,

Akanchha 

mykell54487453
mykell54487453Author
Participating Frequently
August 2, 2022

Akanchha: Here you go. I explained what is going on in the post very precisely. 😉

Version(s):
Continuous Release: 2022.00120169

Version File Version: 22.001.20169.0

AGM Version: 4.030.0019 | 64 bit

Core Version: 22.256 | 64 bit

JP2K Version: 2.000.00006.50420 | 64 bit

 

I'll try all that but I seriously doubt it will work since I literally just installed the latest version 3 days ago...But I will try because this is annoying and I am seriously considering going back to Acrobat 9, where I don't have to pay for the pleasure of annoyance. 😄

 

mykell54487453
mykell54487453Author
Participating Frequently
August 11, 2022

Have you tried setting the preference with no file open? Can you show a screen shot of the unwanted message?


Luke: Yes, I have tried doing that, too. They still persist.

 

These pop messages appear in a blue box notifying me I can "DO STUFF" in Acrobat. They are annoying and I don't like having to be a beta tester. I expect better from Adobe. 

 

I guess I can't turn them off and Adobe is asking me for all this stuff they should have addressed before putting a product into production AND charging people for it.

 

So, I will just live with it I guess. I'm just disappointed Adobe has zero idea what's going on.

    mykell54487453
    mykell54487453Author
    Participating Frequently
    August 2, 2022

    So apparently there's no fix for this. A feature and a bug. Great job, Adobe. 😉

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices