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How do I stop my apps from converting files to .25 files? For example, when I save a PDF from Excel using the file name "Estimate, 02.05.25" the .25 in the file name converts the file from a PDF to a .25 file instead. I can't figure out how to stop this from happening or has anyone else experienced this as well?
I figured it out! If you save your pdf file with the date (08.06.25), if you will save it as 08.06.25.pdf, it will accept it. So stupid. I don't know why it changed all of a sudden but that should fix your issue.
Hi @keelys_6246,
Hope you are doing well. Sorry for the trouble with saving files!
Have you tried the correct answer marked here: https://adobe.ly/4g5wqVz
This seems more like an issue with the file extension workflow for Windows than with Acrobat.
Removing the particular folder might be a good step to take here.
Let us know how it goes.
Regards,
Souvik.
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Hi @Finbarr_CEM,
Hope you are doing well. Thanks for writing in!
From the description, it does not seem like an issue with Acrobat, but with the way the files are being saved.
Since you are using periods for the date, your OS is capturing the last used period and the characters after it to be the file format.
Instead of using periods as separators for date, try using "-" or "/" and you should be good to go.
Hope this helps.
Regards,
Souvik.
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HI Souvik,
Thanks for your reply.
I have been naming files ending in .25 since the beginning at the year with no issues.
The issue with the .25 files only started in May for some reason.
The files convert from PDF to .25 files for no reason, even when converting from Excel, or saving PDF files.
Is there any explanation for file converting to .25 files, when they should be PDF's?
Thanks.
Kind regards,
Finbarr
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Hi @Finbarr_CEM,
Might be a change in the file handling of your OS.
I do not have much clarity on this.
If this would've been something related to Acrobat, I could've shared more information.
But for OS related issues, I will not be the best person to comment.
Regards,
Souvik.
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I'm with YOU! ... I used Adobe to save PDF's and email to clients and I also ad the date to the file name ( xxxx-7.25.25). No problems all year until yesterday 7/25/25. Several clients telling me they can't open the PDF's. So, I had to print the PDFs to "Microsoft PDF" and resend. That seems to work but I'd like to know why all of a sudden is this hapening-?
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Mine too and I can't figure out how to change it!
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I figured it out! If you save your pdf file with the date (08.06.25), if you will save it as 08.06.25.pdf, it will accept it. So stupid. I don't know why it changed all of a sudden but that should fix your issue.
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We have exactly the same issue! We can save with (for example) .20 .02 .10 (almost .anything) but when we save it with .25 (specifically) it causes an issue! Totally bizarre!!
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Hi @keelys_6246,
Hope you are doing well. Sorry for the trouble with saving files!
Have you tried the correct answer marked here: https://adobe.ly/4g5wqVz
This seems more like an issue with the file extension workflow for Windows than with Acrobat.
Removing the particular folder might be a good step to take here.
Let us know how it goes.
Regards,
Souvik.
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Thanks for this. This has reslved the issue we were having!
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This seems to be an on-going issue, for at least two years now.
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