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A problem with installing Adobe Reader

Guest
Aug 29, 2017 Aug 29, 2017

hello.

I have a problem with installing Adobe Reader. When downloading the program, it gets to 50% complete and then stops and says: Installation succesful. But i need to open one very important pdf file. Is there a way to open it without Reader?

Thanks

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correct answers 1 Correct answer

Adobe Employee , Aug 29, 2017 Aug 29, 2017

Hi Georgen,

As per the description above, the installer of Acrobat Reader DC stuck at 50%, Is that correct?

Please try the troubleshooting steps from the following link: Troubleshoot Adobe Acrobat Reader installation | Windows

If the issue persists, please use Adobe cleaner tool to remove all the installation files related to Reader: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  (For Windows OS).

For Mac, Run the uninstaller file of Acrobat Reader from Application menu.

Restart your c

...
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Adobe Employee ,
Aug 29, 2017 Aug 29, 2017

Hi Georgen,

As per the description above, the installer of Acrobat Reader DC stuck at 50%, Is that correct?

Please try the troubleshooting steps from the following link: Troubleshoot Adobe Acrobat Reader installation | Windows

If the issue persists, please use Adobe cleaner tool to remove all the installation files related to Reader: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  (For Windows OS).

For Mac, Run the uninstaller file of Acrobat Reader from Application menu.

Restart your computer, and then try to reinstall the Acrobat Reader DC: Adobe - Adobe Acrobat Reader DC Distribution

Keep us posted with the results.

Regards,

Anand Sri.

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Guest
Aug 30, 2017 Aug 30, 2017
LATEST

Hi,

Personally I use SumatraPDF, quite light weight and versatile. Also you can try this viewer PDF Viewer Tool

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