Acrobat DC Fill and Sign - How to change my Signature?

[benjamina87813352]

So I've been trying the Fill and Sign option in Acrobat Pro DC. It asked me my name and created a handwritten image to place as my signature.

Now I can't change it. I can't change the text, can't change it to an image, can't remove it. What if I changed my name, how would I change my signature?

I have seen some posts from a few years ago saying click the '-' next to the signature. These are greyed out and do nothing when I click on them. I can't find anything in the settings.

Does anyone know how to change a Fill & Sign signature?

[JBRitter · Accepted solution]

Dear all,

I had a similar issue; unable to change signature in the Fill & Sign Tool drop down list.

Then I did this:
1. Close Adobe Reader application
2. Microsoft Windows - Go to Local(C) > Users > User(Yours) > AppData> Roaming> Adobe > Acrobat > DC > Security
3. Rename the below files
    reader_fss_signature_initials into XXXreader_fss_signature_initials
    reader_fss_signature_initiali into XXXreader_fss_signature_initiali
    reader_fss_signature_initialk into XXXreader_fss_signature_initialk
4. Open Adobe Reader application, then the signature in the Fill & Sign Tool is back to default blank

The issue has been fixed and system will create a new files for reader_fss_signature_initials, reader_fss_signature_initiali, and reader_fss_signature_initialk.

You may keep XXX---- files for the backup.

Hope this can help you.

Cheers,

JBR

[IndoorAds]

What do  you do when you are using a MacBook Pro 

[Roger32566888pt5h]

None of this works for me.  Two of the signatures I've used in the past come up after I select "Sign", I hoover over the "x" and it pops up "Remove your signature", click on the "x" and nothing happens - it does not work.  None of the workarounds work.  I can not use this product and there is no chat support or number to call.  Pls help if you have a solution.. I am not a MAC.

[Simon32482941uf5m]

The following solution should work for both Mac and PC: 

Go to Acrobat -> Preferences -> Adobe Online Services

Under "E-signing Settings" click "Manage your signing preferences.." 

This will take you to your online Adobe Sign Profile. 

Under "Personal Preferences" -> "My signature" you can delete the exisitng signature and initials and replace it by either drawing, uploading a file, or sending a request to a mobile number to draw it on a cell phone 

NOTE: You must return to Acrobat and close the program. Then restart Acrobat. Make sure you are connected to internet. When you go to the Sign feature, it will take a moment to update. 

[barbara25882743y0mn]

My only way of fixing it was logging out of adobe and back in. Once I logged in, the blue + was there to change the signatures. 

[Simon32482941uf5m]

That is the standard procedure. Should that not work, the above is the "long" way of doing it. 

[ahmed282102970cdr]

In 2023 here and the problem is not fixed. Does anyone listen in Adobe?

[Staci23229759w1k2]

I just followed the instructions from JBRitter above and they worked!! 

Thank you JBRitter- you are a life saver 🙂

[Nicholas23861962n9zm]

I'm always thankful for community workarounds. I'm hopeful one day Adobe will have a smoothly working product and staff that replies to community issues promptly. This issue is 3 years old! I'm just running into this "bug" today where I need to update my signature. I'll be deleting the userdata files and see what happens. 

[Joseph28196816fdzz]

I just found something that worked, at least for me.  I had a date in my signature from 2021, and obviously I didn't want that in there anymore.  My initials were blank, however, so I just put my name there and used that instead of my signature.  I then closed Acrobat and reopened it, and lo and behold, my signature line was blank and my signature was in the initials box.  I was also able to delete that as my signature, so they are both open now.  

[Stevizl]

stupid solution but, i just clicked the grey minus sign a bunch of times, and it let me change it.  (equivelant to kicking the thingamabob)

goodluck!

[Simon32482941uf5m]

Go to Acrobat -> Preferences -> Adobe Online Services

Under "E-signing Settings" click "Manage your signing preferences.." 

This will take you to your online Adobe Sign Profile. 

Under "Personal Preferences" -> "My signature" you can delete the exisitng signature and initials and replace it by either drawing, uploading a file, or sending a request to a mobile number to draw it on a cell phone