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Acrobat DC Fill and Sign - How to change my Signature?

Community Beginner ,
Jul 30, 2019 Jul 30, 2019

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So I've been trying the Fill and Sign option in Acrobat Pro DC. It asked me my name and created a handwritten image to place as my signature.

Now I can't change it. I can't change the text, can't change it to an image, can't remove it. What if I changed my name, how would I change my signature?

I have seen some posts from a few years ago saying click the '-' next to the signature. These are greyed out and do nothing when I click on them. I can't find anything in the settings.

Does anyone know how to change a Fill & Sign signature?

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correct answers 1 Correct answer

New Here , Oct 13, 2022 Oct 13, 2022

Dear all,

 

I had a similar issue; unable to change signature in the Fill & Sign Tool drop down list.

 

Then I did this:
1. Close Adobe Reader application
2. Microsoft Windows - Go to Local(C) > Users > User(Yours) > AppData> Roaming> Adobe > Acrobat > DC > Security
3. Rename the below files
    reader_fss_signature_initials into XXXreader_fss_signature_initials
    reader_fss_signature_initiali into XXXreader_fss_signature_initiali
    reader_fss_signature_initialk into XXXreader_fss_signature_initialk
4.

...

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New Here ,
May 30, 2023 May 30, 2023

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What do  you do when you are using a MacBook Pro 

 

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New Here ,
Sep 28, 2023 Sep 28, 2023

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None of this works for me.  Two of the signatures I've used in the past come up after I select "Sign", I hoover over the "x" and it pops up "Remove your signature", click on the "x" and nothing happens - it does not work.  None of the workarounds work.  I can not use this product and there is no chat support or number to call.  Pls help if you have a solution.. I am not a MAC.

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Community Beginner ,
Sep 28, 2023 Sep 28, 2023

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The following solution should work for both Mac and PC: 

 

Go to Acrobat -> Preferences -> Adobe Online Services

Under "E-signing Settings" click "Manage your signing preferences.." 

This will take you to your online Adobe Sign Profile. 

Under "Personal Preferences" -> "My signature" you can delete the exisitng signature and initials and replace it by either drawing, uploading a file, or sending a request to a mobile number to draw it on a cell phone 

 

NOTE: You must return to Acrobat and close the program. Then restart Acrobat. Make sure you are connected to internet. When you go to the Sign feature, it will take a moment to update. 

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Community Beginner ,
Sep 28, 2023 Sep 28, 2023

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My only way of fixing it was logging out of adobe and back in. Once I logged in, the blue + was there to change the signatures. 

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Community Beginner ,
Sep 28, 2023 Sep 28, 2023

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That is the standard procedure. Should that not work, the above is the "long" way of doing it. 

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New Here ,
Feb 01, 2023 Feb 01, 2023

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In 2023 here and the problem is not fixed. Does anyone listen in Adobe?

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New Here ,
Feb 27, 2023 Feb 27, 2023

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I just followed the instructions from JBRitter above and they worked!! 

 

Thank you JBRitter- you are a life saver 🙂

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New Here ,
May 12, 2023 May 12, 2023

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I'm always thankful for community workarounds. I'm hopeful one day Adobe will have a smoothly working product and staff that replies to community issues promptly. This issue is 3 years old! I'm just running into this "bug" today where I need to update my signature. I'll be deleting the userdata files and see what happens. 

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New Here ,
Mar 03, 2023 Mar 03, 2023

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I just found something that worked, at least for me.  I had a date in my signature from 2021, and obviously I didn't want that in there anymore.  My initials were blank, however, so I just put my name there and used that instead of my signature.  I then closed Acrobat and reopened it, and lo and behold, my signature line was blank and my signature was in the initials box.  I was also able to delete that as my signature, so they are both open now.  

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New Here ,
May 26, 2023 May 26, 2023

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stupid solution but, i just clicked the grey minus sign a bunch of times, and it let me change it.  (equivelant to kicking the thingamabob)

goodluck!

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Community Beginner ,
Sep 23, 2023 Sep 23, 2023

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Go to Acrobat -> Preferences -> Adobe Online Services

Under "E-signing Settings" click "Manage your signing preferences.." 

This will take you to your online Adobe Sign Profile. 

Under "Personal Preferences" -> "My signature" you can delete the exisitng signature and initials and replace it by either drawing, uploading a file, or sending a request to a mobile number to draw it on a cell phone 

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