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Acrobat Pro crashes everytime I try to zoom since the last update.

New Here ,
Sep 27, 2023 Sep 27, 2023

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I have uninstalled and reinstalled the program 3 times. Nothing has changed in my work flow other than the fact I updated Acrobat. I work with large print pdf's, and it has always been a bit slow when I used the hand tool to move around but zoom has never been an issue. Now I can neither zoom or sroll over the page to try to look at my work in detail. 

 

Please advise

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Crash or freeze

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New Here ,
Sep 27, 2023 Sep 27, 2023

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Update: I found a workaround. Just uninstalling the latest Acrobat pro and then downloading and installing the 2017 version of Acrobat Pro which still works perfectly fine for what I am doing. Jeez what a mess Adobe.

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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Having the same issue. Either just trying to zoom or using the "Zoom to selected area" tool (marquee zoom) it crashes ever since the update. Why Adobe gotta be turning their perfectly good products into POS lately??

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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Running on Mac OS Monterey 12.4, btw...

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Community Beginner ,
Jan 22, 2024 Jan 22, 2024

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Also the same, and the issue still exists, months later. And i'm paying for this???? Its fuϲkeᴨ atrocious.

 

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Community Beginner ,
Feb 07, 2024 Feb 07, 2024

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This is rediculous, I have reinstalled dozens of times. I have to use the latest version as I have dependant plug ins.

It will not zoom in without crashing on any pdf larger than about 1mb.

Not only does it crash, it looses all my quick tools which I then have to re-apply.

 

 

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