Acrobat Reader DC can't read Thai font.

New Here ,
Apr 26, 2020 Apr 26, 2020

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Hi, I've found some problems that the Reader couldn't read Thai font (in comment section). I've already installed the Extended Asian Language Pack, but it didn't work. I don't know how to fix it, I've tried to reinstall the program but the problem is still there. Does anyone has any idea? Please give me some suggestion. Thank you!

 

Fame-BugZ_0-1587967370824.png

 

TOPICS
Comment markup and annotate , Crash or freeze , Edit and convert PDFs , General troubleshooting , How to , View PDF , Windows

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Adobe Employee ,
May 04, 2020 May 04, 2020

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Hi there 

 

we are sorry for the trouble and the delay in response. It seems like the Thai font is not embedded in the PDF file or its not available/installed on your computer.

 

Please try the following preferences settings and see if that works

 

Go to Edit (Windows), Adobe Acrobat Reader DC (Mac) > Preferences > Page Display > Under Rendering, Select 'Use local fonts' > Click OK and check

 

For more information please refer to the help article (https://helpx.adobe.com/acrobat/using/pdf-fonts.html)

 

Let us know how it goes.

 

Regards

Amal

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New Here ,
Sep 22, 2020 Sep 22, 2020

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I'm using Mac Catalina and Adobe Acrobat Reader Version 2020.012.20041.

It seems that this version of Reader cannot handle Thai language at all. Here's part of a document originally edited with Mac Preview:

screenshot 2020-09-23 at 05.21.16.jpg

Here's what that same document part looks like when attempting to edit in Reader:

screenshot 2020-09-23 at 05.16.26.jpg

Here's my preferences for Page Display.

screenshot 2020-09-23 at 05.38.09.jpg

How do I select the font in Reader if I want to enter or edit Thai text? I don't see any place to do that. It's easy in Mac Preview but it seems to be impossible in Reader.

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Adobe Employee ,
Sep 28, 2020 Sep 28, 2020

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Hi there

 

We are sorry to hear that.

 

Acrobat supports the entry and display of Thai and Vietnamese text. In Windows only, Arabic and Hebrew are also supported. By default, Right-To-Left Language Options is enabled under Arabic and Hebrew regional settings (in Windows).

 

For more information please look at the help page https://helpx.adobe.com/acrobat/using/asian-cyrillic-right-to-left.html#hebrew_arabic_thai_and_vietn...

 

Hope this information will help

 

Regards

Amal

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New Here ,
Sep 28, 2020 Sep 28, 2020

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Please explain to me how to enable the input of Thai text.

MacOS 10.15.7. Adobe Acrobat Reader 2020.012.20048.

See the screen shots below:

 

screenshot 2020-09-28 at 17.05.51.jpg

Above, Thai text input is enabled, but if you type, nothing happens. No Thai text appears.

 

 

screenshot 2020-09-28 at 17.06.09.jpg

Above, US text input is enabled. If you type, US text appears.

 

What do I need to do to make Thai text input work?

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New Here ,
May 27, 2022 May 27, 2022

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i am taking a guess here... but i believe thai input only works with certain fonts... can you try to select one of the fonts that is compatabile with Thai before typing.

 

i am having a different issue all together.  I have Adobe Reader Pro DC 64 bit Version 2022.001.20117 .... i have attempted to download the Extended Asian Font Pack.  Each download tells me 
"Adobe Acrobat Reader DC 22.001.20085 or later must be installed before proceeding with this installation"

but i have a later version installed....

 

what to do ????

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