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3

Acrobat Reader DC changes to Acrobat DC after update

New Here ,
Aug 24, 2022 Aug 24, 2022

Hi

We're using Adobe Acrobat Reader DC as our primary PDF application and manage the default file type associations using GroupPolicy (as outlined here: https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/pdfviewer.html). This used to work very well in the past, but lately we've noticed that some of our users were loosing this setting and .pdf started to be opening in MS Edge again. After some troubleshooting, I've noticed that the version changed from Adobe Acrobat Reader DC to Adobe Acrobat DC, which means that the ProgID changed and thus, the default file type associations through Group Policy would no longer work (Reader uses the ProgID "AcroExch.Document.DC" while Acrobat is using "Acrobat.Document.DC"). While the application itself shows "Adobe Acrobat Reader DC" in the "about Adobe Acrobat" window, it'll turn up as "Adobe Acrobat DC" in the registry and in the control panel. Everytime this happend, the application was updated prior so I think the updates are causing this.

 

Any help would be greatly appreciated.

 

AdobeReader.JPG

 

TOPICS
Download and install , General troubleshooting , Windows
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correct answers 1 Correct answer

Community Expert , Aug 24, 2022 Aug 24, 2022

The 64bit version of Acrobat Reader is not more a separate application.

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Community Expert ,
Aug 24, 2022 Aug 24, 2022

The 64bit version of Acrobat Reader is not more a separate application.

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New Here ,
Aug 24, 2022 Aug 24, 2022
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Hi Bernd

 

Thank you very much for the quick reply, that would explain the issues we're having. Is there any mechanism or default policy in place that updates the 32bit version of Adobe Reader automatically to the 64bit version?

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