Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Acrobat Reader error

New Here ,
Jan 17, 2017 Jan 17, 2017

Copy link to clipboard

Copied

Hello, I have a problem with my Adobe Acrobat Reader DC on my laptop, it starts up and runs only to develop a problem that causes the reader to stop working and it will tell me if a solution is available which I know will be never.

My question is, can someone tell me how I can fix this issue or is it a lost cause?

I have uninstalled and reinstalled this program several times and I even repaired it several more times and it still does it every time I open it.

Can anyone help me?

Thank You...

Daniel McDonald

Views

557
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 19, 2017 Jan 19, 2017

Hi,

We have released an update today that fixes the crash issue. This update will be automatically applied to all existing installations of Acrobat and Reader DC. You can also open Acrobat or Reader DC and visit Help > Check for updates to make sure you are on the latest patch.

Details about the release: Acrobat Help | Release notes | Acrobat DC, Acrobat Reader DC | Update

Please let us know how it goes.

Thanks,

-ashu

PS: Please mark the post as answered if this resolves your issue.

Votes

Translate
Adobe Employee ,
Jan 19, 2017 Jan 19, 2017

Copy link to clipboard

Copied

Hi,

We have released an update today that fixes the crash issue. This update will be automatically applied to all existing installations of Acrobat and Reader DC. You can also open Acrobat or Reader DC and visit Help > Check for updates to make sure you are on the latest patch.

Details about the release: Acrobat Help | Release notes | Acrobat DC, Acrobat Reader DC | Update

Please let us know how it goes.

Thanks,

-ashu

PS: Please mark the post as answered if this resolves your issue.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 19, 2017 Jan 19, 2017

Copy link to clipboard

Copied

LATEST

Thank you for your help, that fixed the issue.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines