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Sandy5CB9
Participant
November 3, 2020
Answered

Add Signature Option Missing

  • November 3, 2020
  • 1 reply
  • 32634 views

How do I add a new signature when the add signature option isn't showing?

When clicking on sign I can only use the existing previously saved 2 signatures.

How do I get the add signature button back?

    Correct answer Amal.

    Hi Sandy

     

    Hope you are doing well and sorry for the trouble. As described you are unable to add new signature as its showing you the previously added 2 signatures.

     

    From the description it looks like you want to add signature in the Fill and Sign tool, correct? If yes, you can add one signature and one initial in the Fill and sign tool. (Design behavior)

    To add new signature you need to first remove the old signature/initial by clicking on the minus (-) sign and then add the new signature by clicking on the Plus (+) sign .

     

    Please look at the help page https://helpx.adobe.com/in/reader/using/fill-and-sign.html#sign_and_initial_form for more information.

     

    Hope this will help

     

    Regards

    Amal

    1 reply

    Amal.
    Amal.Correct answer
    Legend
    November 3, 2020

    Hi Sandy

     

    Hope you are doing well and sorry for the trouble. As described you are unable to add new signature as its showing you the previously added 2 signatures.

     

    From the description it looks like you want to add signature in the Fill and Sign tool, correct? If yes, you can add one signature and one initial in the Fill and sign tool. (Design behavior)

    To add new signature you need to first remove the old signature/initial by clicking on the minus (-) sign and then add the new signature by clicking on the Plus (+) sign .

     

    Please look at the help page https://helpx.adobe.com/in/reader/using/fill-and-sign.html#sign_and_initial_form for more information.

     

    Hope this will help

     

    Regards

    Amal

      E
      E. R.27277262cm4z
      Participant
      November 23, 2022

      Hi,

      I cannot click the minus button next to the 2 existing signatures in order to create a new one. Please help. thanks

       
      C
      crystals63690669
      Participant
      June 27, 2024

      Hi @E. R.27277262cm4z 

       

      We are sorry to hear that.

       

      Please try to repair the installation from the help menu (Win Only) and see if that works.

      Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

      You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

       

      If it still doesn't work, please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer once and reinstall the application using the direct link

      https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

       

      Regards

      Amal


      Why are you limiting how many signatures you can have? I can't even fathom why this fincutionality was removed. You ever think about people who maybe have more than one person using the machine at a time? Or how useful it is for adding a signature to all those stupid pdf's out there with every field available to fill out except the date for some reason? God forbid you have a functional type tool, but at least I could scrawl out a date to finish the form in thge past. Is this some sort of petty way to force more users to buy a subscription, just so they can get their own signature for friggin' Acrobat?

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