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Adobe Acrobat license expired.

New Here ,
Dec 11, 2023 Dec 11, 2023

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Hello,

 

I have an alert message that appears as soon as I open a PDF document telling me that my acrobat license will expire asap.
Is there a way that this error message stops appearing everytime I open a document because it is a little bit annoying..

 

thank you

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correct answers 1 Correct answer

New Here , Dec 18, 2023 Dec 18, 2023

Hi,

 

I tried the suggested solution too but it didn’t change anything, I had to wait for the license renewal (after 7 days..) for the message to disappear. 

 

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Adobe Employee ,
Dec 12, 2023 Dec 12, 2023

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Hi @Jessica34183324zmgw 

 

Hope you are doing well and thanks for reaching out.

 

Please logout of the application and try to relogin with your company ID as described in the help page https://helpx.adobe.com/enterprise/kb/enterprise-id-faq.html and see if that works.

 

Let us know how it goes.

 

~Amal

Regards
Amal

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New Here ,
Dec 14, 2023 Dec 14, 2023

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Hi, 

I'm facing the same issue and the suggested solutions is not working. 

Please assist. 

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New Here ,
Dec 18, 2023 Dec 18, 2023

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Hi,

 

I tried the suggested solution too but it didn’t change anything, I had to wait for the license renewal (after 7 days..) for the message to disappear. 

 

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