Adobe Acrobat Reader DC Suddenly Not Opening

[ariellew18013129]

I'm on MAC Sierra 10.12.5 and just since yesterday, for some crazy reason, I am unable to open/view any PDFs on Reader or even see the Adobe Reader window open.  I can see it in the tray below, so it appears to be open, but there are no windows on my desktop.  I've uninstalled and reinstalled several times.  Any tips?

[andreal70846838]

This is not working for me any other ideas?

[Test Screen Name]

AndreaL what happens when you choose Tile from the Window menu, and what exact version of Reader do you have, on what system?

[Alan58]

I've got the same problem in Windows 10 that started today. I do get an error message:-

Windows cannot find C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe make sure you've typed the name correctly.

The file is there, the spelling is OK, I've tried starting from there with the same result. Compatibility mode in 8 or 7 doesn't work either. I've uninstalled, rebooted and reinstalled, no effect. Ditto cascading windows, etc.

I use AVG and do get a message saying that Acrobat REader had woken up but there's nothing on screen anywhere.

Any ideas or do I revert to the Google reader?

[Alan58]

After posting, I thought I'd try restoring to an earlier date as there had
been a lot of drive light flashing before Acrobat reader stopped working,
suggesting a windows update might have caused the problem. Whilst AVG
prevented a full restore the sorting out that did happen cured the problem
and did remove the latest windows update. Windows has updated again now and
all is still well.

Just in case it helps others.

Alan.


Virus-free.
www.avg.com

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[gingging65]

I was going crazy with this today after trying to launch Acrobat DC for the first time after setting up my new 2020 iMac. Photoshop, Illustrator, etc. opened with no problem, but for some reason Acrobat would not launch. (It was NOT that is was off-screen as some have found; the little dot under open applications in the dock was not there, so the application was NOT open.) I poked around in my files...tried an Uninstall app there; tried removing preference files...nothing. Finally, I tried Uninstall in the Creative Cloud list of Adobe applications, and then Install, and that worked.

[Sallybru]

I have the same problem with a Windows 11 computer (64 bit). Suddenly Acrobat Reader can't open in Protected Mode because it is "Incompatible with Windows Configuration" It can't open with Protected Mode Disabled either.