Adobe Acrobat Reader Installation

[Seth70s]

Hi!

Please I need help with installing Acrobat Reader DC. I have been able to download but the installation isn't running successfully. I'm always having the message: "A newer version already installed" and get a message on my browser that Adobe Acrobat Reader DC did not install successfully. I have checked system requirements and this seems to be fine. Can anyone help to fix this?

[AnandSri · Accepted solution]

Hello Seths,

I am sorry for the trouble you had with the installation of Adobe Reader, assuming you are on Windows 7 machine, please reboot the machine once, and install the C runtime update for  Windows 7 operating system, refer to the following URL for obtaining the Windows update https://support.microsoft.com/en-in/help/2999226/update-for-universal-c-runtime-in-windows

Reboot the machine again and try installing Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

You may also refer and try the suggestion from the following help article Error 1722 while installing/updating Acrobat DC/Acrobat Reader DC on Windows

Are you on Windows machine and what is the version? Is it Windows 7 or 8 or 10?

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

[Guest]

I have been trying to install Adobe Reader free:   It downloads and then tells me to

Step 2: Finish installation

Double-click the installer file "reader[xxx]_install.dmg" to complete the installation.

...Where in the world is 'reader[xxx] _install.dmg".  ???????

[Danno819]

I have the sameproblem on my iMac.  Using Sequois 15.3.1. Please help

[S. S]

Hi @Danno819,

Hope you are doing well. Sorry for the experience with installing Acrobat Reader.

You might want to download the offline installer from here: https://adobe.ly/3GpTqkg.

Once done, open finder > go to downloads from the left panel > double-click the Acrobat Reader package you just downloaded > proceed with the installation.

Hope this helps.

Regards,
Souvik.

[bartholomewc12889795]

I have the same problem but with windows 8.1. Please help!.