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Adobe Acrobat Reader Update Failed Error 130200

Contributor ,
Mar 13, 2024 Mar 13, 2024

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Currently I have Adobe Acrobat Reader Continuous Release Version 2023.008.20555, 64-bit.

Starting last February my updates failed with Error 130200. This is not only one computer, but all computers that I take care of.

Last February I downloaded the update and ran it manually. That worked.

Now I see that there is a new update available when I check for updates. When I click Download and Install I immediately get this message:

FuzzyJohn_0-1710352139294.png

This is happening on both Windows 10 and Windows 11.

 

 

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correct answers 2 Correct answers

Adobe Employee , Mar 25, 2024 Mar 25, 2024

Hi there,

 

Please try to install the patch manually from the link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html and see if that works.

 

Let us know how it goes.

 

~Amal

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Adobe Employee , Mar 26, 2024 Mar 26, 2024

Hi there

 

Hope you are doing well and thanks for trying out the suggestion.

 

I have raised this issue with the engineering team and they have purged the file again, would you mind trying to update the application from the help menu > check for updates and see if its working as expected. 

 

Let us know if you experience the issue again.

 

~Amal

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Contributor ,
Mar 29, 2024 Mar 29, 2024

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Not really. Adobe actually fixed the problem. I was able to update from Help | Check for updates without uninstalling, cleaner and reinstalling.

Thank you LeoUpdaterX (with whom I worked outside this thread) to pass my findings to Adobe. Thank you to Amal too.

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Community Beginner ,
Mar 30, 2024 Mar 30, 2024

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Thank you FuzzyJohn for interceding. I'm glad it's finally fixed. 

Cheers....

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