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Adobe Acrobat stays open after quickprint

New Here ,
Jul 18, 2022 Jul 18, 2022

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After quickprinting a PDF attachment in an Outlook email, Adobe flashes, the document prints, then Adobe Acrobat opens again to the main page. The quickprint function used to just print and not open Acrobat to the main page. Now the user has to close Acrobat to proceed with their workflow. I have tried the various registry key fixes with no success. Is there an actual solution to this issue?

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General troubleshooting , Print , Windows

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hi Housby!

 

Thank you for reporting this.

 

The team is aware of this issue and is further investigating this.

We will update you once there is any update.

 

We appreciate your patience.

 

Thanks,

Meenakshi

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New Here ,
Jul 26, 2022 Jul 26, 2022

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Any update on this?

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New Here ,
Jul 26, 2022 Jul 26, 2022

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I am also facing the same issue, any udpate on this ?

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Community Beginner ,
Jul 26, 2022 Jul 26, 2022

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Also waiting for updates on this, have clients with this issue.

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New Here ,
Aug 03, 2022 Aug 03, 2022

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Has anyone found any solution yet?

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Adobe Employee ,
Aug 10, 2022 Aug 10, 2022

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Hi All,

 

Thank you for being so patient.

 

We have released an update for the application that includes the fix for this issue. Please update the application to the latest version. In the application, go to Help menu > Check for updates.

 

You may check more information on updates on the following page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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New Here ,
Aug 11, 2022 Aug 11, 2022

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User reports that the function is working as expected.

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