Adobe Acrobat stays open after quickprint

New Here ,
Jul 18, 2022 Jul 18, 2022

Copy link to clipboard

Copied

After quickprinting a PDF attachment in an Outlook email, Adobe flashes, the document prints, then Adobe Acrobat opens again to the main page. The quickprint function used to just print and not open Acrobat to the main page. Now the user has to close Acrobat to proceed with their workflow. I have tried the various registry key fixes with no success. Is there an actual solution to this issue?

TOPICS
General troubleshooting , Print , Windows

Views

99

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

Copy link to clipboard

Copied

Hi Housby!

 

Thank you for reporting this.

 

The team is aware of this issue and is further investigating this.

We will update you once there is any update.

 

We appreciate your patience.

 

Thanks,

Meenakshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 26, 2022 Jul 26, 2022

Copy link to clipboard

Copied

Any update on this?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 26, 2022 Jul 26, 2022

Copy link to clipboard

Copied

I am also facing the same issue, any udpate on this ?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 26, 2022 Jul 26, 2022

Copy link to clipboard

Copied

Also waiting for updates on this, have clients with this issue.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 03, 2022 Aug 03, 2022

Copy link to clipboard

Copied

Has anyone found any solution yet?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 10, 2022 Aug 10, 2022

Copy link to clipboard

Copied

Hi All,

 

Thank you for being so patient.

 

We have released an update for the application that includes the fix for this issue. Please update the application to the latest version. In the application, go to Help menu > Check for updates.

 

You may check more information on updates on the following page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

 

Let us know how it goes.

 

Thanks,

Meenakshi

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 11, 2022 Aug 11, 2022

Copy link to clipboard

Copied

LATEST

User reports that the function is working as expected.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines