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Everytime I try to open a document in Adobe Reader, Adobe opens but by the time I try to click on the file I want to open, the system says that Adobe is not responding. If I open the PDF file directly, the file will open in Adobe, but as soon as I try to do anything, system says Adobe is Not responding.
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Hi Dona,
Thanks for reaching out. As described above, Adobe Acrobat Reader DC is not responding, correct?
We need some more information for a better understanding:
Let us know how it goes
Regards
Amal
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Hi Amal, I have this issue too. I tried your suggestions, I have the updates. I have Adobe Acrobat DC Pro running from a Lenovo ThinkPad.
Thank you
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Hi Tarlit,
We are sorry for the trouble. As you have the updates, please make sure you have the latest version 19.21.20061. Go to Help>Check for Updates. You may also download the patch manually from the link: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html
If it still doesn't work, please try to repair the installation (For Windows Only). Go to Help > Repair Installation.
If it still doesn't work
Let us know how it goes.
Regards
Amal