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Participant
May 18, 2013
Answered

Adobe Reader 11.0.03; Docs open and then close after 2 seconds

  • May 18, 2013
  • 11 replies
  • 132214 views

I'm running Win 8, 64 Bit.  When I try to open pdf doc in Adobe Reader XI 11.0.03, IE10, it closes after 2 seconds.  I have uninstalled several times and reinstalled but no fix.  Any solutions? 

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    Correct answer pwillener

    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

    Another thing to try is using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click Eula.exe and accept the license agreement.

    11 replies

    pwillener
    pwillenerCorrect answer
    Legend
    May 19, 2013

    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

    Another thing to try is using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click Eula.exe and accept the license agreement.

    calprmanAuthor
    Participant
    May 19, 2013

    Using Explorer to get to the license agreement did the trick.  Thanks!!!