Adobe Reader Creating "GPUCache" Folder

[LasagnaForBrains]

It appears that every time I open a PDF with Adobe Reader DC (ver, 2019.008.20071) it creates a "GPUCache" folder. This just started happening with this update and it happens on several computers. Is there anyway to prevent this folder from being created? I work with thousands and thousands of PDFs a day, and this folder is going to cause massive issues for my company.

[Sunil_Soni]

Hello Everyone,

Greetings from Acrobat Team and thanks for your patience.

We are working on its fix and would be releasing it in our next update which would be really pretty soon.

-Regards

Sunil Soni

[Ingrafo]

Good news. Thanks 🙂

[ServerBeast]

This is great news! Hopefully soon. Afterwards we'll have to do a search on the files servers to remove those GPUcache folders afterward.

[alice Kim]

'GPUCache' folder is created consecutively on the network after I've updated it too.

I hope it will be updated as soon as possible.

[sébastienc15238818]

Same problem here... Thanks !

[Sunil_Soni]

Hello Everyone,

Kindly don't apply any unrelated workaround and wait for the official fix to be released.

Appreciate your patience.

-Regards

Sunil Soni

Adobe Acrobat Team

[Sunil_Soni · Accepted solution]

Hello everyone,

We have released fix of the issue officially. Kindly update application via Help -> Check for update...

Kindly share your observations after applying the patch.

-Regards

Sunil Soni

Adobe Acrobat Team

[susana15330061]

For me after the update it is working perfectly; so far anyway.  No more unwanted "CPUCache" files are being created.  Thank you.

[Sunil_Soni]

Kindly mark the post answered and helpful to help others.

-Regards

Sunil Soni

[kpvoorhees]

Sunil -

Can the gpucache folders and files be deleted from the network?

[Ingrafo]

Those folders can safely be deleted.

[edwint89287153]

Hello Sunil,

Can you share the version number after the update is applied. I tried to update but there is no patch/update available

Acrobat reader DC Dutch 201.008.20080

Thanks,

Edwin

[Ingrafo]

The version number should be 19.008.20080 after update (EN version)

[marv_jung]

Especially, Acrobat DC Pro Users use this address.

Have a nice day~

19.008.20080 Optional update, October 22, 2018 — Release Notes for Acrobat DC Products