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Adobe Reader DC - Insufficient data for an image

New Here ,
Feb 22, 2018 Feb 22, 2018

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I'm getting the following error message on several of my pdf documents that have Adobe Reader DC.  We can back down to a lower version and not get this error message but we don't want to back all of our users down.  We keep getting insufficient data for an image.

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correct answers 1 Correct answer

Adobe Employee , Feb 23, 2018 Feb 23, 2018

Hi all,

Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.html

Please try it out and let us know your feedbac

...

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Adobe Employee ,
Feb 22, 2018 Feb 22, 2018

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Hi,

Thanks for reporting this issue. We are aware of the same and fix for the issue has been identified and will be officially released within next few days. Will confirm once available.

Thanks,

-ashu

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New Here ,
Feb 23, 2018 Feb 23, 2018

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Awesome.  Thank you!

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Adobe Employee ,
Feb 23, 2018 Feb 23, 2018

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Hi all,

Adobe Acrobat and Reader official update containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update by opening the application and going to Help > Check for Updates.

More information about this release is here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-2015-acrobat-2017-february-23-2018.html

Please try it out and let us know your feedback.

Thanks for your patience and support!

-ashu

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