• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Adobe Reader Error

New Here ,
Oct 04, 2021 Oct 04, 2021

Copy link to clipboard

Copied

Unable to save as my pdf files and unable to sign using digital signature. WE are using win 7 sp1 system with 4 gb ram.

 

Screenshot_1.pngScreenshot_2.png

Views

473

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 04, 2021 Oct 04, 2021

Hi @Mohind5FBB 

 

Hope you are doing well.

As mentioned that you are getting a blank save as box. Here is discussion link for the similar issue, kindly follow the troubleshooting steps provided there.

https://community.adobe.com/t5/acrobat-reader-discussions/quot-save-as-quot-box-is-blank/m-p/9177178

Help document: https://helpx.adobe.com/in/acrobat/kb/blank-save-as-dialog-mac.html

 

Let us know if that helps.

 

Thanks,

Harsh

Votes

Translate

Translate
Community Expert ,
Oct 04, 2021 Oct 04, 2021

Copy link to clipboard

Copied

MOVED TO THE ACROBAT READER FORUM

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 04, 2021 Oct 04, 2021

Copy link to clipboard

Copied

Hi @Mohind5FBB 

 

Hope you are doing well.

As mentioned that you are getting a blank save as box. Here is discussion link for the similar issue, kindly follow the troubleshooting steps provided there.

https://community.adobe.com/t5/acrobat-reader-discussions/quot-save-as-quot-box-is-blank/m-p/9177178

Help document: https://helpx.adobe.com/in/acrobat/kb/blank-save-as-dialog-mac.html

 

Let us know if that helps.

 

Thanks,

Harsh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 04, 2021 Oct 04, 2021

Copy link to clipboard

Copied

Also what about digitaly sign pdf files. Some times signature is showing and or not

Screenshot_2.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 13, 2021 Oct 13, 2021

Copy link to clipboard

Copied

LATEST

Hi @Mohind5FBB,

 

Sorry for the delayed response. kindly check this discussion thread for a similar issue with digital signature.

https://community.adobe.com/t5/acrobat-discussions/when-trying-to-add-digital-signature-screen-goes-...

Let us know if it works.

 

Thanks,

Harsh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines