Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
4

Adobe Reader - Memory could not be read 0x00000000......

New Here ,
Aug 16, 2024 Aug 16, 2024

I am getting an error, everytime I open a PDF or download one online. The file is still accessible and viewable but I keep getting an annoying error that won't go away despite deleting old adobe and reinstalling, also ive updated the security property settings and no fix.

 

Please help with this as it has been happening the past couple of days and it is very annoying, let me know if I can disable notifcaitons entirely

 

joshua_6628_0-1723825893218.png

 

TOPICS
Edit and convert PDFs , General troubleshooting
44.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

Adobe Employee , Nov 19, 2024 Nov 19, 2024

Hi @Mohammed26254782itdo @Nikodem Korzeniewski @agentis,

 

Hope you are doing well. Sorry for the trouble. 

 

We have forwarded the log ID to the dev team for further investigation.

While the team looks into it, here are two suggestions you might want to try:

1. Go to Acrobat-> Preferences-> Security (Enhanced)-> uncheck the checkbox "Run in AppContainer"-> Restart Acrobat.

 

2. If the above doesn't work, try running the app in Compatibility Mode. To do so, right-click the app icon-> properties-

...
Translate
New Here , Mar 28, 2025 Mar 28, 2025

I found this on another Adobe Community Post and it worked for me today 3/28/25 ...

 

There were some posts about this issue from over 5 years ago, and the solution offered then (updated slightly) fixed it for me. It's much easier that uninstalling / reinstalling the app:

 

1. Find your Adobe Acrobat program.

2. Right Click --> Properties.

3. Select Compatability tab.

4. Click on Run Compatability Troubleshooter.

5. Select Try Recommended Settings.

 

That's it. Hope it works for you.

Translate
Community Expert ,
Oct 25, 2024 Oct 25, 2024

[MOVED TO THE ACROBAT READER DISCUSSIONS]


Acrobate du PDF, InDesigner et Photoshopographe
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 18, 2025 Mar 18, 2025

So Adobe are you ever going to fix this issue? The only way I got Adobe Acrobat Standard  2025.001.20432 (64Bit)  to work on a Windows 11 24h2 was to run Adobe Acrobat Standard in compatibility mode. Not a very secure option!! I am guessing Adobe does not care much about security!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 27, 2025 Aug 27, 2025

I have a similar problem, also with the new Outlook. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 27, 2025 Aug 27, 2025
LATEST

Hi @Melodic_Ripple3189,

 

Hope you are doing well. Sorry for the trouble with using Acrobat.

 

We are aware of the issue, and the team is working on the fix.

 

I cannot commit to the exact timelines, but the issue is on top priority for now.

 

I request your kind understanding and patience while the team gets the fix live.


Regards,
Souvik.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines