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I am getting an error, everytime I open a PDF or download one online. The file is still accessible and viewable but I keep getting an annoying error that won't go away despite deleting old adobe and reinstalling, also ive updated the security property settings and no fix.
Please help with this as it has been happening the past couple of days and it is very annoying, let me know if I can disable notifcaitons entirely
Hi @Mohammed26254782itdo @Nikodem Korzeniewski @agentis,
Hope you are doing well. Sorry for the trouble.
We have forwarded the log ID to the dev team for further investigation.
While the team looks into it, here are two suggestions you might want to try:
1. Go to Acrobat-> Preferences-> Security (Enhanced)-> uncheck the checkbox "Run in AppContainer"-> Restart Acrobat.
2. If the above doesn't work, try running the app in Compatibility Mode. To do so, right-click the app icon-> properties-
...I found this on another Adobe Community Post and it worked for me today 3/28/25 ...
There were some posts about this issue from over 5 years ago, and the solution offered then (updated slightly) fixed it for me. It's much easier that uninstalling / reinstalling the app:
1. Find your Adobe Acrobat program.
2. Right Click --> Properties.
3. Select Compatability tab.
4. Click on Run Compatability Troubleshooter.
5. Select Try Recommended Settings.
That's it. Hope it works for you.
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[MOVED TO THE ACROBAT READER DISCUSSIONS]
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So Adobe are you ever going to fix this issue? The only way I got Adobe Acrobat Standard 2025.001.20432 (64Bit) to work on a Windows 11 24h2 was to run Adobe Acrobat Standard in compatibility mode. Not a very secure option!! I am guessing Adobe does not care much about security!
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I have a similar problem, also with the new Outlook.
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Hope you are doing well. Sorry for the trouble with using Acrobat.
We are aware of the issue, and the team is working on the fix.
I cannot commit to the exact timelines, but the issue is on top priority for now.
I request your kind understanding and patience while the team gets the fix live.
Regards,
Souvik.
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