Adobe Reader Send email button

[orlandonewservice]

The button to send mail inside adobe reader does not work, the symptom appeared a week ago after an update of Microsoft Office, the mail client that I use is Outlook 2010 and I have the latest version of Adobe Reader installed and updated.

[AnandSri]

Hello orlandonewservice

Sorry for the delay in response to your query and apologize for the inconvenience caused. As per the description above, the email button in Adobe Reader DC is not working, Is that correct?

Please check for any pending updates of Reader DC from Help>Check for updates. You may also try to repair the installation files of Reader from Help>Repair installation(only for Windows). Reboot the machine after the installation of updates and repair.

Assuming you are using a Windows machine, please repair the Office(Outlook) from Control Panel>Programs>Select Office>Modify > Repair installation.

Reboot the machine and check with Adobe Reader and try to send an email using the send button.

If the issue persists, please share the following details:

• Dot version of Adobe Reader installed, to identify refer to Identify the product and its version for Acrobat and Reader DC
• Is it a Mac or Windows machine?

Let us know how it goes.

Regards,

Anand Sri.